We’re bringing strategy, architecture, and work execution together like never before. Join us in person at Nexus 2025 for Strategic Portfolio Management (SPM), Enterprise Architecture (EA), and Collaborative Work Management (CWM). This is your f...
Getting Started with Now Assist for SPM !! Please subscribe to this blog for up-to-date information on Now Assist for SPM!! Latest Updates (May 2025) NEW How to Setup Now Assist for CWM videoNow Assist for SPM on-demand bo...
Convert Demand to Program We frequently hear the question on 'How to Convert Demand to Program?' Although not available out-of-the-box, this article contains a proposed solution to answer this question. The proposed solution requires configura...
We’re bringing strategy, architecture, and work execution together like never before. Join us in person at Nexus 2025 for Strategic Portfolio Management (SPM), Enterprise Architecture (EA), and Collaborative Work Management (CWM). This is your f...
UPDATE!!! As of May, 2025, SPM team is working on an OOB integration that connects EAP directly with Jira, targeted for 2025 & beyond release (with Safe Harbor notice), with the below scope:(NOTE: The timelines are very tentative and may change ove...
We are excited to announce a new Financials tracking screen for Strategic Portfolio Management (SPM) users in ServiceNow's February 2025 Store Release. This feature empowers portfolio users to track and analyze financials in their portfolio plans eff...
SPM May 2025 and March 2025 Store release Please check out the Delta Decks attached to this post for release overview Value Evolution - May'25 and Feb/March'25 May 2025 Please review ServiceNow's May 2025 release Product Documentation for Strat...
Please refer to the SPM Delta Deck for Yokohama Release and upgrade the Resource Management Workspace in your instance to use the out-of-the-box solution. The solution described below is an interim solution prior Feb'25 release. Steps 2 to 6 are st...
Resource Management in SPM Please subscribe to this blog for up-to-date information on Resource Management Workspace Latest Updates (August 2025) Check out the on-demand section on Community to review recent Resource Management Workspace ser...
In ServiceNow PPM, Rate Models are used to define the cost rates for resources working on projects and demands. Rate Models help calculate the costs associated with resources based on their roles, skills, or other factors. Rate models can be useful ...
DISCLAIMER: This article describes a proposed solution to support this use case. The proposed solution requires configuration, as such, there is no liability for ServiceNow to provide support, apply changes, fix defects and review impact during futu...
Are you ready to start your Strategic Portfolio Management (SPM) implementation journey for Resource Assignment and Capacity Planning? This guide gives you valuable information you can share with your team, including proven guidance and links to ke...
SAFE HARBOR / DISCLAIMER: This article describes a proposed solution to support this use case. Please note that ServiceNow may offer an out-of-the-box solution for the issue described below in the future. The proposed solution requires configuration,...
Overview By default, the rm_defect and other custom tables in ServiceNow do not include an External Identifier field required for Azure DevOps (ADO) integration. To enable this, you must manually configure a reference field and extend the existing Po...
In this use case, we are considering what seems to be a very common use case:As a Demand/Project Manager or other requestor, i need a resource or resources for NNN hours from Group "A". A Resource Manager will make the determination of exactly who w...
SPM July 2025 Store release - Zurich Please check out the Delta Decks attached to this post for release overview Value Evolution - July 2025 Zurich/July 2025 Store Release Please review ServiceNow's Zurich/July 2025 release Product Documentatio...
Issue From Yokohama onwards, Platform analytics has made it mandatory to share a dashboard with the workspace in order to view it in the workspace. Resolution steps: 1. Navigate to Platform Analytics -> Dashboards.2. Select the custom dashboard you...
SAFE HARBOR / DISCLAIMER: This article describes a proposed solution to support this use case. Please note that ServiceNow may offer an out-of-the-box solution for the issue described below in the future. The proposed solution requires customization;...
Big changes come nowadays with SPM which moves to workspaces, to propose a better and easier way of working for all users. Workspaces are not only a matter of user interface, they also revisit processes in place to manage projects, portfolios, resour...
Creating and Customising Status Reports and templates with Dynamic Tokens in Project Workspace Effective project management relies heavily on timely and accurate status reporting, and Project Workspace offers a powerful solution by allowing user...
ServiceNow offers two complementary and connected agile planning solutions—Collaborative Work Management (CWM) and Enterprise Agile Planning (EAP)—designed to support organizations at every level of agile maturity.In the attached deck, you’ll get a p...
The following is the list of Frequently Asked Questions related to the new financials experience in SPM for projects, demands and epics as part of the Project workspace and Strategic planning workspace. This is a living document that will be constant...
ServiceNow
seanflack
Steph Morillo
Lisa Latour
