Hi Everyone, The new release (July to September store) for ServiceNow Strategic Portfolio Management brings meaningful upgrades across AI, project execution, demand management, and governance. Here are the highlights worth knowing. MCP for SPMS...
Greetings community members! In recent past I have noticed questions on operational resource plans via multiple posts. To answer all those questions, I have created this article. In this, I will focus mainly on operational resource plans and will cov...
Description When a demand is converted to a project, or when SPM integration is enabled and an alignment project (sn_align_core_project) creates an execution entity (pm_project), two investment records are created in the sn_invst_pln_invst_investmen...
Unlock Faster Time to Value with the ServiceNow Strategic Portfolio Management (SPM) Best Practice Library Implementing ServiceNow Strategic Portfolio Management (SPM) is about more than deploying technology—it's about establishing the processes, gov...
SPM Australia Release - 2026 March, May & June Please check out the Delta Decks attached to this post for release overview 2026 June Release The 2026 June release brings AI deeper into everyday project and portfolio work — automatically generatin...
SPM Financials: Fix Cost Plan / Actual Cost mismatches with dry-run Problem statement A common ServiceNow SPM financials issue is when a project or demand shows incorrect or zero actual costs in the Financials tab / Portfolio Planning Workspace, even...
Overview This guide explains how to integrate Enterprise Agile Planning (EAP) with Azure DevOps (ADO) using a three-layer integration approach: These steps apply exclusively to ADO teams integrated via SAFe, where Iterations/Sprints can only be creat...
There's a conversation I've had with many SPM customers over the last year. The PMO pulls a report, half the projects look fine on paper, and everyone in the room knows that "looks fine on paper" and "actually fine" are two different things. Somewh...
Learning Strategic Portfolio Management doesn't have to be overwhelming. ServiceNow provides a comprehensive library of YouTube playlists covering everything from foundational concepts to advanced mastery on our ServiceNow Community Youtube. Whether...
Strategic Portfolio Management: A Guide for Anyone Getting Started with SPM Whether you're, newly licensed, or looking to expand how your teams use the SPM — this article is for you. It walks through what SPM is designed to do, what matters bef...
How do you know when to use Programs versus Sub Projects? See below for a comparison of the features. My recommendation: Don't be afraid to consider Programs. Even if your organization does not use the term, you may find the "rolling up" feature valu...
The recommendations in this article are legacy and not applicable from the Xanadu release. Refer to the community article below for updated recommendations: Enterprise-wide Deployment recommendations and best practices If you are looking for S...
DISCLAIMER: This article describes the import and export capabilities between ServiceNow Strategic Portfolio Management (SPM) and Microsoft Project. While both directions are supported, important limitations apply to the transfer of project structure...
SAFE HARBOR / DISCLAIMER: This article describes a proposed solution to support this use case. Please note that ServiceNow may offer an out-of-the-box solution for the issue described below in the future. The proposed solution requires customization;...
Big changes come nowadays with SPM which moves to workspaces, to propose a better and easier way of working for all users. Workspaces are not only a matter of user interface, they also revisit processes in place to manage projects, portfolios, resour...
Hey ServiceNow Community, Managing project financials can get complicated quickly, especially when you are trying to balance the needs of project managers tracking everyday costs with portfolio managers who need to oversee high-level targets. In ...
Identify Similar Records Identify Similar Records uses AI search to proactively surface related or duplicate demand records, helping Demand Managers maintain a cleaner, more accurate backlog. With a simple button click on any demand record, the s...
What is the AI Resource Finder The AI Resource Finder is an AI-assisted staffing capability in the Resource Management Workspace (RMW) and Project Management Workspace (PWS) that recommends the best-fit resource for an unassigned resource assignment....
The AI Resource Finder helps you answer one question fast: who's the best person to fill this unassigned resource assignment? Instead of scanning your team manually, you get ranked recommendations and an AI rationale based on availability and past ex...
Introducing AI Identified Project Risks Now available in ServiceNow Project Workspace. AI analyzes your project data, detects emerging risks, and populates your RIDAC log automatically in transient state, complete with rationale and mitigation plan...
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Steph Morillo
LisaLatour
