Creating and Customising Status Reports and templates with Dynamic Tokens in Project Workspace Effective project management relies heavily on timely and accurate status reporting, and Project Workspace offers a powerful solution by allowing user...
Now Assist in Docs Generate content with Now Assist directly in your Docs using custom prompts. In addition, summarize existing sections, elaborate where needed, and refine drafts to help improve your productivity. This capability is available in SPM...
DISCLAIMER: This article describes a proposed solution to support this use case. The proposed solution requires configuration, as such, there is no liability for ServiceNow to provide support, apply changes, fix defects and review impact during futu...
Effective labour cost planning is crucial for accurate project budgeting and financial forecasting. In the new financials experience, ‘Role’, ‘Employee Type’ and ‘Expense Type’ are available out of the box as the financial planning attributes i.e. la...
Q: Why is the export action not working?A: Review your custom map configuration.Ensure the custom field is added to the default screen scheme of the issue.Make sure the Enable Export checkbox is selected in the project integration settings for this...
To understand how the out of the box processes work in Servicenow by product, review the listed process guide/s. Then align your process to ours to see where there are differences and gaps. This will help you create your requirements prior to start...
Welcome to ServiceNow®'s Strategic Portfolio Management (SPM) Are you ready to start your Strategic Portfolio Management (SPM) implementation journey? This guide gives you valuable information you can share with your team, including proven guidan...
In the new Financials page for projects in Project Workspace or for planning items in SPW, users previously lacked the ability to compare actuals with planned costs if they did not capture financial baselines, or to modify planned costs for past fisc...
Convert Demand to Program We frequently hear the question on 'How to Convert Demand to Program?' Although not available out-of-the-box, this article contains a proposed solution to answer this question. The proposed solution requires configura...
Enterprise Agile Planning (EAP) in ServiceNow's Strategic Portfolio Management (SPM) Please subscribe to this blog for up-to-date information on EAP Welcome to the Enterprise Agile Planning (EAP) Guide. As organizations continue their business tr...
SAFE HARBOR / DISCLAIMER: This article describes a proposed solution to support this use case. Please note that ServiceNow may offer an out-of-the-box solution for the issue described below in the future. The proposed solution requires configuration,...
Big changes come nowadays with SPM which moves to workspaces, to propose a better and easier way of working for all users. Workspaces are not only a matter of user interface, they also revisit processes in place to manage projects, portfolios, resour...
What is it? The new attribute based resource assignments and financial planning enables users to define attributes on the resource assignments and automatically create cost plans categorised by the attributes selected on the resource assignments. ...
We are excited to announce a new Financials tracking screen for Strategic Portfolio Management (SPM) users in ServiceNow's February 2025 Store Release. This feature empowers portfolio users to track and analyze financials in their portfolio plans eff...
SPM May 2025 and March 2025 Store release Please check out the Delta Decks attached to this post for release overview Value Evolution - May'25 and Feb/March'25 May 2025 Please review ServiceNow's May 2025 release Product Documentation for Strat...
DISCLAIMER: This article describes a proposed solution to support this use case. The proposed solution requires configuration, as such, there is no liability for ServiceNow to provide support, apply changes, fix defects and review impact during futu...
Overview By default, the rm_defect and other custom tables in ServiceNow do not include an External Identifier field required for Azure DevOps (ADO) integration. To enable this, you must manually configure a reference field and extend the existing Po...
In this use case, we are considering what seems to be a very common use case:As a Demand/Project Manager or other requestor, i need a resource or resources for NNN hours from Group "A". A Resource Manager will make the determination of exactly who w...
SPM July 2025 Store release - Zurich Please check out the Delta Decks attached to this post for release overview Value Evolution - July 2025 Zurich/July 2025 Store Release Please review ServiceNow's Zurich/July 2025 release Product Documentatio...
Issue From Yokohama onwards, Platform analytics has made it mandatory to share a dashboard with the workspace in order to view it in the workspace. Resolution steps: 1. Navigate to Platform Analytics -> Dashboards.2. Select the custom dashboard you...
ServiceNow
seanflack
Steph Morillo
Lisa Latour
