Resource Management in SPM Please subscribe to this blog for up-to-date information on Resource Management Workspace Latest Updates (August 2025) Check out the on-demand section on Community to review recent Resource Management Workspace ser...
Welcome to ServiceNow®'s Strategic Portfolio Management (SPM) Are you ready to start your Strategic Portfolio Management (SPM) implementation journey? This guide gives you valuable information you can share with your team, including proven guidan...
We are excited to announce a new Financials tracking screen for Strategic Portfolio Management (SPM) users in ServiceNow's February 2025 Store Release. This feature empowers portfolio users to track and analyze financials in their portfolio plans eff...
Financial Planning in SPM ServiceNow’s Next Experience Financial Planning in Strategic Portfolio Management (SPM) is designed to enable managers and planners to have real-time insights into the latest financial information whil...
The Demand Conversion to EAP entities is available out-of-the-box from the 2025 December store release. For more details, please review: SPM Delta Deck for 2025 December Store and Zurich ReleaseCreate an Enterprise Agile Planning (EAP) entity from a ...
A demand can be associated with 1 or more stakeholders. Every stakeholder can be marked as assessment recipient and / or approver. Once you click on Screen the demand move from Submitted to Screening, so all the assessment recipient can assess the d...
What is the purpose of ‘planning item’ table? SPW enables portfolio/product managers to do hybrid planning i.e., the ability to plan both waterfall (projects) and agile (epics) work together and view all the items on the same roadmap. This will help...
Q. Why is record deletion in ServiceNow not deleting record in Jira in case of PAT based authentication. A. The service account created during setup should have permissions to create, read, update, and delete all relevant Jira data.
In ServiceNow PPM, Rate Models are used to define the cost rates for resources working on projects and demands. Rate Models help calculate the costs associated with resources based on their roles, skills, or other factors. Rate models can be useful ...
SAFE HARBOR / DISCLAIMER: This article describes a proposed solution to support this use case. Please note that ServiceNow may offer an out-of-the-box solution for the issue described below in the future. The proposed solution requires customization;...
A Practical Guide to Resource Assignments If you're new to the SPM world, resource management is driven by planning attributes like Group, Skill, and Role. Combined with other SPM tools like Strategic Planning Workspace, Project Workspace and Capacit...
Requirement Overview: I want to display the ideas that are submitted for a specific module on an idea portal. Solution: 1. Download and install the sn_ppm_imd plugin 2. Navigate to Idea > Idea Module Create a new Idea Module to separate idea portal...
Effective labour cost planning is crucial for accurate project budgeting and financial forecasting. In the new financials experience, ‘Role’, ‘Employee Type’ and ‘Expense Type’ are available out of the box as the financial planning attributes i.e. la...
Strategic Portfolio Management - 2026 March Vision Series Join us for the SPM Vision Series - a biannual webinar series designed to help you optimize planning, align investments, and achieve strategic outcomes, even in times of continuous cha...
Let's leverage the next experience for financial baselines! Learn more about Using the new Financials in the Next Experience. Would you like to leverage the next experience for financials, including the financial baselines from the classic exper...
Discover Updated Best Practices in My Now – Formerly Now Create We’re excited to share that My Now – Best Practices (previously known as Now Create) has been refreshed to make it easier for customers and partners to access implementation guidance an...
In this article, we’ll walk you through how we have migrated some of the UI actions from Classic Experience to the Next Experience in Project Workspace. Before we start, make sure you're familiar with: Migrating UI actions from cl...
Enterprise-wide Deployment recommendations and best practices Enterprise-wide Deployment enables multiple business units to leverage SPM with tailored configurations while maintaining a unified data model and governance structure. Enterprise-wide...
How to Manage Project Capitalized Costs We frequently hear the question 'How to Manage Project Capitalized Costs?' in order to provide different view of project costs. Although not available out-of-the-box, this article contains a proposed solut...
1.1. Demand Management The Demand Management application consists of tools for capturing, centralizing, and assessing strategic and operational demands. It also provides a single location for managing all the demand information. These setti...
ServiceNow
Steph Morillo
LisaLatour
