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Playbooks in Project Workspace: Guided Project Execution

Playbooks in Project Workspace   A Playbook is a guided framework that walks project teams through key phases and activities across the project lifecycle. It acts as a structured guide to ensure critical steps are completed, helping maintain governan...

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Resource Assignment and Capacity Planning Guide

Are you ready to start your Strategic Portfolio Management (SPM) implementation journey for Resource Assignment and Capacity Planning?   This guide gives you valuable information you can share with your team, including proven guidance and links to ke...

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Luis Ataide by ServiceNow Employee
  • 45262 Views
  • 69 comments
  • 30 helpfuls

Resource Capacity in Resource Management

This article provides complete details of resource capacity and will cover the following points: 1.What is capacity?  2.How do we define scheduled hours?  3.How to define holidays?  4.How to create time off entries?  5.Capacity formula  6.Employee pr...

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abhinaykumar by ServiceNow Employee
  • 16714 Views
  • 3 comments
  • 26 helpfuls

Attribute-Based Planning -All That You Need to Know

  Attribute-Based Planning Greetings community members! Today I will deep dive into the attribute-based planning.   In the next experience of SPM, attribute-based planning is the base for three functionalities - Capacity planning,Resource management ...

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Namita Mishra by ServiceNow Employee
  • 5276 Views
  • 7 comments
  • 11 helpfuls

Comprehensive course of New Financial Planning capabilities in SPM

Hi,   Are you looking to learn the new financial planning capabilities in SPM?   Looking for guidance on what is the best practice for managing financials in your organization?   Wanting to know how to best configure the financial workflow as a partn...

Vinay3 by ServiceNow Employee
  • 886 Views
  • 1 comments
  • 3 helpfuls

SPM Delta Deck for 2025 December Store and Zurich Release

SPM July 2025 Store release - 2025 December and Zurich  Please check out the Delta Decks attached to this post for release overview   Value Evolution - Dec 2025     December 2025 Store Release This store release focuses on AI-powered assistance, int...

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SPM KPIs

Dear Community, Often I see SPM customers asking the SPM KPIs that can be used to define the success - some term it as SPM success KPIs. As a best practice, this exercise need to be done in the initiation phase of SPM implementation. This means captu...

Namita Mishra by ServiceNow Employee
  • 1501 Views
  • 2 comments
  • 8 helpfuls

New Financials experience for Projects, Demands and Epics – FAQs

The following is the list of Frequently Asked Questions related to the new financials experience in SPM for projects, demands and epics as part of the Project workspace and Strategic planning workspace. This is a living document that will be constant...

Vinay3 by ServiceNow Employee
  • 4964 Views
  • 12 comments
  • 4 helpfuls

Multi-Currency Support in the New Financials Experience

If you've been holding off on adopting the new financials experience in Project Workspace or Strategic Planning Workspace because your organization runs projects across multiple countries—this one's for you.   The Problem We've All Been Working Aroun...

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Vinay3 by ServiceNow Employee
  • 532 Views
  • 3 comments
  • 3 helpfuls

Configuring L2 Menu in Project Workspace

Introduction:             Project Workspace UIB features a viewport. Within this viewport, subpages such as Planning, Details, RIDAC, and Financials are loaded. Each L2 menu on the left section of the page corresponds to an individual subpage. Clicki...

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Harsha Lanka by ServiceNow Employee
  • 6680 Views
  • 15 comments
  • 12 helpfuls

Adding Additional Columns to RMW and PW for Resource Assignment

DISCLAIMER: This article describes a proposed solution to support this use case.  The proposed solution requires configuration, as such, there is no liability for ServiceNow to provide support, apply changes, fix defects and review impact during futu...

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Josh Sutton by ServiceNow Employee
  • 2878 Views
  • 7 comments
  • 4 helpfuls

Quick Start Guide for Resource Management

Resource Management in SPM  Please subscribe to this blog for up-to-date information on Resource Management Workspace   Latest Updates (August 2025) Check out the on-demand section on Community to review recent Resource Management Workspace ser...

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