SPM Australia Release - 2026 March, May & June Please check out the Delta Decks attached to this post for release overview 2026 June Release The 2026 June release brings AI deeper into everyday project and portfolio work — automatically generatin...
Your feedback shapes our priorities. While the Resource Management customer feedback sessions have given us valuable insights, we want to make sure every voice is heard — not just those in the room. If you're running into friction managing resources ...
Strategic Portfolio Management Vision Series – September 2026 The pace of change isn’t slowing down — and neither should your strategy. Whether you’re navigating budget pressure, competing priorities, or the push to do more with AI, the SPM Vision Se...
Getting Started with Now Assist for SPM !! Please subscribe to this blog for up-to-date information on Now Assist for SPM!! Are you looking to accelerate business alignment with Now Assist for SPM? The resources below provid...
Project Workbench support changes from the Australia release If you have been running projects in Project Workbench (classic experience) for some time, you are already familiar with how it helps manage projects in ServiceNow. This article explains wh...
SPM Australia Release - 2026 March, May & June Please check out the Delta Decks attached to this post for release overview 2026 June Release The 2026 June release brings AI deeper into everyday project and portfolio work — automatically generatin...
10 Minutes to Improve SPM AI for Everyone Hey SPM community! We're running a short research study and would love your input. We're trying to understand how product owners and admins are experiencing SPM's AI features: what you're aware of, ...
Enterprise-wide Deployment recommendations and best practices Enterprise-wide Deployment enables multiple business units to leverage SPM with tailored configurations while maintaining a unified data model and governance structure. Enterprise-wide...
Creating and Customising Status Reports and templates with Dynamic Tokens in Project Workspace Effective project management relies heavily on timely and accurate status reporting, and Project Workspace offers a powerful solution by allowing user...
Your feedback shapes our priorities. While the Resource Management customer feedback sessions have given us valuable insights, we want to make sure every voice is heard — not just those in the room. If you're running into friction managing resources ...
This article documents the key system properties that govern SPM/Project Workspace financial behavior. Each property controls a distinct aspect of how costs, budgets, actuals, and currencies are calculated and stored. Core System Properties 1. Budg...
Identify Similar Records Identify Similar Records uses AI search to proactively surface related or duplicate demand records, helping Demand Managers maintain a cleaner, more accurate backlog. With a simple button click on any demand record, the s...
Introducing Project Q&A with 'Ask Now Assist' Now available in ServiceNow Project Workspace as part of June 2026 release. Ask questions about your project in natural language and get instant, data-driven answers. No more searching through tabs, rep...
The August 2024 release of Strategic Planning and the Project Workspace applications introduces a powerful new feature that enables financial budget allocation for planning items within Strategic Planning or projects in the New Project Workspace. Thi...
Introducing AI Identified Project Risks Now available in ServiceNow Project Workspace. AI analyzes your project data, detects emerging risks, and populates your RIDAC log automatically in transient state, complete with rationale and mitigation plan...
This is my very first article and hoping it to be informative and helpful. I have been asked this question many times in my current capacity, and I think it's definitely a good-to-know option on HOW TO EXPORT DATA FROM RELATED LISTS. Whenever you are...
Welcome to ServiceNow®'s Strategic Portfolio Management (SPM) Are you ready to start your Strategic Portfolio Management (SPM) implementation journey? This guide gives you valuable information you can share with your team, including proven guidan...
A common issue with Strategic Planning/Portfolio Planning Workspace is that the planning items users are expecting to see on the Prioritization tab and Roadmap are not showing up. Here are a few steps to take if you are experiencing this issue. Che...
ServiceNow SPM SPM Financials:Calculations & Rollup Flow A complete reference for Project and Demand financials — source-of-truth tables, metric formulas, breakdown types, rollup hierarchy, and common Q&A. The Sources of Truth Every financial f...
Overview This guide explains how to integrate Enterprise Agile Planning (EAP) with Azure DevOps (ADO) using a three-layer integration approach: These steps apply exclusively to ADO teams integrated via SAFe, where Iterations/Sprints can only be creat...
It is "time" to tackle the mystery of Time Cards displaying in the Time Sheet Portal... It is always recommend to have users enter time via the Time Sheet Portal, and not the native UI, as the Time Sheet Portal associates Time Cards to tasks. What t...
Strategic Portfolio Management Vision Series – September 2026 The pace of change isn’t slowing down — and neither should your strategy. Whether you’re navigating budget pressure, competing priorities, or the push to do more with AI, the SPM Vision Se...
Building a project plan and creating tasks is one of the most time-consuming parts of a Project Manager's week. Pulling together a WBS, sequencing tasks, updating project details, and creating templates — it's foundational work, but it's also the kin...
Enterprise Agile Planning (EAP) in ServiceNow's Strategic Portfolio Management (SPM) Please subscribe to this blog for up-to-date information on EAP Welcome to the Enterprise Agile Planning (EAP) Guide. As organizations continue their business tr...
If you've been holding off on adopting the new financials experience in Project Workspace or Strategic Planning Workspace because your organization runs projects across multiple countries—this one's for you. The Problem We've All Been Working Aroun...
ServiceNow
Steph Morillo
LisaLatour
