SPM blog

PPM Blog #6 - PPM putting it to work…

It has been some time since my last post, and lots have happened. In March, we moved PPM to our PROD environment, and I loaded all our current demands into our PROD instance. During April, our facilit...

Top 10 skills every entrepreneur should be aware in 2019!

Entrepreneurship requires determination and hard work for that the first step to becoming more productive is by improving your skills. So, here's a list of Top 10 Skills, which will help you to build ...

NEW Value Calculator puts you on the path to success with ServiceNow ITBM

Calculating the potential value of implementing ServiceNow’s ITBM has never been easier with the newly released ServiceNow ITBM Value Calculator. This calculator is Forrester Certified, and the potent...

Project Portfolio Management - Part One: What is Project Management?

ServiceNow Project Portfolio Management (PPM) is the most robust tool I have ever used in my 18+ years of project management. The possibilities for a customer are endless in that PPM can help manage p...

What happens when unplanned resources log time on a project?

I don't see a lot of video content here, so I thought I'd try it out instead of a blog. If you're using Resource Management and Time Sheets in concert with PPM, this vid explains happens when an unpla...

PPM Blog #5 - Sprint 3 Workflows - Testing / Use Cases

So over the last four weeks, we have been validating our workflows for the following roles:1) All stakeholders - Idea generation.2) PMO - Idea Triage 3) Demand Manager - Review complete demands - Dema...

PPM Blog #4 - Sprint 2 - Base Config

For our second sprint, our focus was the following: 1) Walking through all the configurations under the Project Administration settings in PPM. 2) Mapping all the roles and security groupings for our ...

PPM Blog #3 - Ready set go, Sprint 1 - Analysis / Validation

Okay, so we are now in full implementation mode. A few of the key items we have completed are: • Project kick-off - I included our presentation with scope statement • Upgraded to London. • Activated o...

Altering available non-task categories in Worker Porta

Spent 10 or 15 minutes searching docs for this, and only 1 minute executing. Hopefully this saves someone 14 minutes. Scenario: The customer has seen the beautiful Worker Portal interface but wants to...

Understanding Time Card approval and data flow

The Time card Management feature enables users track their time for the assigned tasks also helps to capture associated cost along with it. Tasks can be any entity which is extended from task table li...

4 Steps to Import Fiscal Periods using the Fiscal Calendar Plugin

Fiscal Calendar Plugin (com.snc.fiscal_calendar) gives infrastructure to generate fiscal periods depending upon financial calendar type like Regular, 13 Period or 445. Special Note: Fiscal periods are...

PPM Blog #2 - Where we are headed….

So now you know a little about us, here is the skinny on the PPM. We have been up on ServiceNow for two years on ITSM, and we have an SN Administrator and two SN developers. Our administrator has his ...

PPM Blog #1 - Where we came from….

I am taking inspiration from Kelly Kaufmann and attempting to present my firsthand account of our ServiceNow PPM implementation as we move along the maturation of our ServiceNow platform. For anyone w...

Why Demands Don't Output Stories

I recently replied to a demand management question that I also had for ages. Thought it might be a suitable blog for ITBM newcomers who are also familiar with SN's previously stand-alone agile paradig...

Blog Articles