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Blog Articles

PPM Blog #4 - Sprint 2 - Base Config

For our second sprint, our focus was the following: 1) Walking through all the configurations under the Project Administration settings in PPM. 2) Mapping all the roles and security groupings for our ...

Understanding Time Card approval and data flow

The Time card Management feature enables users track their time for the assigned tasks also helps to capture associated cost along with it. Tasks can be any entity which is extended from task table li...

PPM Blog #2 - Where we are headed….

So now you know a little about us, here is the skinny on the PPM. We have been up on ServiceNow for two years on ITSM, and we have an SN Administrator and two SN developers. Our administrator has his ...

PPM Blog #1 - Where we came from….

I am taking inspiration from Kelly Kaufmann and attempting to present my firsthand account of our ServiceNow PPM implementation as we move along the maturation of our ServiceNow platform. For anyone w...

Why Demands Don't Output Stories

I recently replied to a demand management question that I also had for ages. Thought it might be a suitable blog for ITBM newcomers who are also familiar with SN's previously stand-alone agile paradig...

Baseline multiple Projects

I've made it my Q4 2018 mission to maximize project data migration between Project and ServiceNow. You may have seen my other threads on why this is difficult:Start ASAP vs Specific Date on Project Im...