Fiscal Calendar Plugin (com.snc.fiscal_calendar) gives infrastructure to generate fiscal periods depending upon financial calendar type like Regular, 13 Period or 445. Special Note: Fiscal periods are...
So now you know a little about us, here is the skinny on the PPM. We have been up on ServiceNow for two years on ITSM, and we have an SN Administrator and two SN developers. Our administrator has his ...
I am taking inspiration from Kelly Kaufmann and attempting to present my firsthand account of our ServiceNow PPM implementation as we move along the maturation of our ServiceNow platform. For anyone w...
I recently replied to a demand management question that I also had for ages. Thought it might be a suitable blog for ITBM newcomers who are also familiar with SN's previously stand-alone agile paradig...
I've made it my Q4 2018 mission to maximize project data migration between Project and ServiceNow. You may have seen my other threads on why this is difficult:Start ASAP vs Specific Date on Project Im...
I'm spending significant time researching easier ways to migrate projects from other systems into ServiceNow. Usually a fundamental difference in how constraints, schedules, and/or predecessor & succe...
The planning console is the visual Gantt Chart representation of a project entity, used to illustrate a schedule timeline in an efficient manner. This article is a working guide for administrators in ...
If you've employed ServiceNow's IT Service Management solution to take control of your service processes, and our IT Operations Management solution to manage IT operations, what about the business sid...
This video gives an overview of IT Financial Management. -Understand the cost of IT in terms of assets and resources -Drive business value and make smart decisions on allocation management and overall...
A project template defines the basic structure of a project. Because projects often get repeated, templates enable you to create, save, and reuse project structure. Project templates can include: Proj...
Summary It can be argued that IT Financial Management is an allocated view of IT’s cost base. Costs are assigned to those activities that generate the costs, i.e. a cost driver. Some costs are easy to...
In our article Agile 101—What is Agile development and why do you need it?, we looked at the Agile Development 2.0 application on the ServiceNow platform, and how it can help you implement an Agile so...
Those of us who've been around Project Management and ITBM long enough are well acquainted with the ms project import utility: ServiceNow is very careful to advise us of the limitation of an MSProject...
Have you considered implementing an Agile software development framework for your software development lifecycle? In this installment of our NOWSupport best practices series, we provide a quick overvi...
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Strategic Planning Workspace, Planning Calendar Cr...
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ServiceNow Plugin Activation Failure
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Data Segregation Options in SPM
