Well, it's "T minus 1" you could say for getting started with planning
for our ServiceNow project. We fit the picture of those memes that mock
corporate America's planning discussions for planning ses...
This will be the first of what I hope to be a weekly blog. This will be
an honest reflection of my current journey to set up another IT PMO
while also kicking off the implementation of ServiceNow at m...
Every department in the enterprise is a service provider. But while
service relationships are well defined and automated within the IT
organization — thanks to IT best practice frameworks and fit-for-...