In this episode, Jason Aloia and darrenrichards talk about using visual task boards, an interactive graphical application that makes it easy for teams to manage and collaborate on multiple tasks.Liste...
Kelly's 'Time' Implementation Blog PostingWe just rolled out our functionality for reporting time - in PPM and across the rest of ServiceNow (SN). I learned a lot about SN's Time functionality while r...
There is a temptation to focus only on the implementation of the tool and assume as you build it people will come. I recently implemented the Project and Resource modules in ServiceNow replacing multi...
A lot has been happening in the world of training for PPM since my last training blog post. We recently wrapped up the Fuji release update which introduced such impactful capabilities as Ideation, int...
So this is one last catch-up post that comprises of a few weeks. But a big few weeks!In the past few weeks, a break was taken to attend & participate in Knowledge 15! Was really nice to meet some of t...
Are legal requests similar to IT requests? HR requests? Facilities requests? You bet. Everything as a Service. The Fuji release of ServiceNow includes a useful Legal Service Management application tha...
Kelly's SN implementation Blog Post #14This blog post rolls across a few weeks, with a lot happening over these weeks!SDLCWe got our burndown chart set up so Story pulls the 'Remaining Hours' of all t...
Visual task boards, also known as VTBs, were a new feature that we introduced as of Eureka. To sum them up they are a way to present task based records (either task table itself or tables extended fro...
I'll be honest, one of the best things about working at ServiceNow is being surrounded every day by so many smart people, and that includes coworkers, partners, and customers. The ideas and innovation...
Kelly's SN implementation Blog Post #13OK I've taken a long break from blogging…. I got pregnant (woohoo!) and the first trimester was rough. So my apologies for the delay, but I'm back (watch out!)! ...
Kelly's SN implementation Blog Post #12Phase 1 Updates:We're completing the harder ServiceCatalog UAT. I'm doing deep UAT in my spare time, deeper / more logical than what others are doing. We realize...
Kelly's SN implementation Blog Post #11Overall:Most significant this week is an updated implementation approach for Phases 2 & 3. As we were preparing our SOW for Phase 2, we took note that our Centra...
Hi guys, I just joined this SIG group and I am happy to share thoughts with you!:)To start off, here is something which I was fighting with lately, in case any of you has had similar needs. I was tryi...
Chances are, you are going to need to create a custom table at some point. For example, if you are creating custom applications, you'll need to create a custom table. Tables are a collection of databa...
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Strategic Planning Workspace, Planning Calendar Cr...
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ServiceNow Plugin Activation Failure
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Data Segregation Options in SPM
