Assessing Demand - Question-Driven Scoring

Understanding Demand Assessment MethodsServiceNow provides three primary methods for evaluating demands:Ranked ScoringQuestion-Driven ScoringAssessment ScoringThis is a great article on maturing throu...

Objective Decision-Making: Understanding Demand Scoring

Demand scoring is a crucial process in project and portfolio management, enabling objective evaluation and comparison of relevant demands. While technical details of scoring are covered elsewhere, thi...

Best Practice: Removing "Edit" from Project Task Related Lists

Maintaining the integrity of project data within project record is obviously crucial for effective project management. One often overlooked configuration that can lead to significant issues is the pre...

Data Segregation Options in SPM

Organizations who implement Strategic Portfolio Management at times require the capability to manage projects with varying levels of sensitivity and access requirements. This article will discuss seve...

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We're always looking to improve our experiences, but we can't do that without hearing from the experts-you! We're inviting you to join our Product Lab Research Program, where your opinions, insights, ...

Configuring Project Templates to capture custom fields

There are 2 main scenarios when adding a new field to be captured in a project template. Typically, these newly fields are custom fields for a specific business purposeFields on the project record (pm...

Streamlining Strategic Portfolio Management: Key Features for Enhanced Efficiency and Insights

In today’s fast-paced business environment, the ability to quickly and accurately synthesize vast amounts of information is crucial. The Strategic Portfolio Management (SPM) Xanadu release says, gone ...

Responding To Accelerating Change: Adopt Lean Portfolio Management for Survival

Two recent reports recently released by Accenture highlight an unprecedented and rapid shift in the rate of change that businesses are facing driven foremost by GenAI disruption. GenAI opportunities a...

Is Your Enterprise Agile Enough for GenAI Success?

Organizations have been scrambling over the past ~20 months since the release of OpenAI ChatGPT to understand GenAI technology, kicking off a wave of investment in innovation experiments and pilots in...

Delivering Real Business Agility – And Keeping It

I don’t think I’ve spoken to an executive in the last few years who didn’t believe that his or her organization had successfully achieved business agility. The more aware ones recognized that there wa...

Technical Debt: A Hidden Blocker to Business Transformation

In the last few years, a lot of organizations have exposed themselves to an increased amount of technical debt. And many don’t even realize it. Yet. Technical debt is the inherent future cost that occ...

Strategic AI – Business Benefits First

A recent Gartner survey found that 79% of corporate strategists saw AI as critical to success between 2023 and 2025. Given the amount of attention that AI has been getting recently, the actual surpris...

Q2 2024 SPM store release features

Now more than ever, organizational offerings must be tailored to meet the evolving needs of their customers, especially with the introduction of Gen AI. Leaders are continuously looking to address key...

Reminder: Webinar this week on Value Streams and Software Quality

Join ServiceNow's Aurora Gaimon for this insightful webinar with Curiosity Software. Read the full blog post here: https://www.servicenow.com/community/spm-blog/upcoming-european-partnership-webinar-a...