The SPM Pulse: events and resources to kick-start your adoption of SPM and APM

[Dan Petrin]

Greetings SPM Enthusiasts.  With this blog I provide awareness to our Community of upcoming events and resources related to Strategic Portfolio Management (SPM) and Application Portfolio Management (APM).  After exploring, discovering, and deploying these solutions, we know you will find value in the outcomes realized by your customers, employees, and partners.

Register to be an SPM Evangelist using this SPM Evangelist Form.  When you join our Customer Advocacy Program, you gain access to a wide variety of opportunities for personal and professional growth. It’s a great way to share your experience, promote your company, and make new connections.  Benefits you may find include:

• Ecosystem and community networking and recognition
• Adoption advice and collaboration via our SPM Community
• Influence the design of our solutions via our product feedback groups
• Gather industry insights
• Adoption programs such as our Product Success Workshops
• Event passes (e.g.:  speaker passes for Knowledge)

Events:

• Register for multiple SPM events here via LiveOnServiceNow. Workshops, Meetups, and Last Thursdays.

Resources:

• Recent events:
  • Watch our prior Last Thursdays webinars.

  • September 2023 SPM and APM Vision Series:  Join these private groups, then access the below links to the Vision Series.

    https://www.servicenow.com/community/spm-product-roadmap/gh-p/spm-roadmap-private-group

    https://www.servicenow.com/community/apm-product-roadmap/gh-p/apm-roadmap-private

    Direct link to the post event resources and recordings (after you join the above private groups):

    https://www.servicenow.com/community/spm-product-roadmap/spm-vision-series-september-2023/ta-p/26926...

    https://www.servicenow.com/community/apm-product-roadmap/apm-vision-series-september-2023/ta-p/26927...
• • April 2023 SPM Summit recordings:  You’ll hear directly from Sameer Anand, Agile Transformation Leader, how BAE Systems deployed ServiceNow SPM for service optimization, better compliance for product management, and improved governance for project software development lifecycle to support their digital transformation.  In addition, we will share our latest SPM Product Roadmap and speak with a regional industry panel on connecting strategy, delivery, and business outcomes with ServiceNow.
    • SPM Summit - AMS/EMEA April 2023
    • SPM Summit – ANZ session - April 2023
    • SPM Summit – APAC session - April 2023
  • APM Summit - March 2023:    From March 28th...you'll hear from an industry panel on leveraging Application Portfolio Management and IT Asset Management to reduce cost, minimize risk, and increase utilization.  In addition, we presented our APM product roadmap and latest release highlights, along with how to optimize technology asset investments with Application Portfolio Management and IT Asset Management.
  • 2022 SPM/APM Summit recordings: 
    • SPM Summit - AMS - September 2022
    • SPM Summit – APJ – September 2022
    • SPM Summit – EMEA – September 2022
• Useful Content
  • Forrester Total Economic Impact of Strategic Portfolio Management
  • SPM Delta Deck and Capability Map for Vancouver Release
  • Transforming Digital Transformations into Business Outcomes - this course reviews the critical role that Strategic Portfolio Management plays in helping to turn the work of digital transformation into successful business outcomes. Digital transformation teams, EPMO/PMO, and strategy leaders will gain insight on executing their strategies into results. 
  • Plexus Case Study - Video
  • World of Work Survey eBook - eBook
  • MKS Instruments - Continuous Planning with SPM
• Recent Store Releases:
  • SPM Benchmarking: Use SPM Benchmarking to compare your performance with global benchmarks and improve your organization's performance.
  • Strategic Planning:  Strategic Planning (formerly Known as Alignment Planner Workspace) is a robust planning to prioritize all work, align goals, visually roadmap, and track progress when using Agile, waterfall, or hybrid approaches.
  • Lenses for Alignment Planner workspace:  Product and Strategic Investment lenses to enable strategic planning for strategy leaders and product managers.
  • Goal Framework for SPM:  Monitor the goal progress in real time by automating the actual value of the targets from any source present on the platform.
  • Export to PowerPoint for SPM:  Application to support export data as Microsoft PowerPoint in ServiceNow.
  • Export to PowerPoint for APM:  Export Application Portfolio Management (APM) data to PowerPoint.
  • Lucidchart Integration for APM:  Generate Lucidchart diagrams from ServiceNow Application Portfolio Management.
  • Technology Portfolio Management for APM:  TPM for enterprise architects to manage portfolio risk based on ITAM HW and SW lifecycles.
  • Enterprise Architecture Workspace for APM:  Enterprise Architecture Workspace empowers Enterprise Architects with a consolidated user experience to accelerate decision making and optimize application portfolios while reducing risk and cost.
  • Digital Integration Management for APM:  Easily add and manage integrations to business applications in APM.
• Best Practices:
  • Strategic Planning Workspace (Alignment Planner Workspace) - Starter Kit
  • APW Lens migration:  If your organization has activated the November Store Release with our new APW Lenses, check out this article that covers migrating from prior releases.
  • SPM Digital Product Transformation on Now Learning:  demonstration, product architecture and roadmap, white papers, SAFe, Now on Now, and more!
  • Would your organization consider turning on SPM Benchmarking once you are on the Tokyo release? It gives you instant visibility into your Strategic Alignment and Execution key performance indicators (KPIs) and insight into the industry averages of your peers.  Yes…the data compiled is anonymous!  See this link in or product docs for a quick two-step process to install and configure it.

• Product Feedback:  Join our product feedback programs by taking this short survey:  https://forms.office.com/r/VKgS0VLNGD.  It contains a list and description of product feedback areas for you to participate in.  Please take this 5-minute survey if you are interested in getting direct access to our product management team that collects design feedback.  This will help shape Strategic Portfolio Management and Application Portfolio Management for all of us, and ensure we are considering your needs.