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Resource assignments and RUN activities

Hello, I am exploring the resource assignments feature, how can we manage ITSM tasks (RUN activities) with resource assignments ? We receive hundreds of tickets per day, it is not feasible to create resource assignment ticket by ticket manually. Actu...

Adjusting breadcrumbs on Idea Portal

I would like to modify breadcrumbs on the Ideas Portal.  From the discussions I have seen elsewhere, the label for the breadcrumb is hidden on the page itself but I cannot seem to access it.For example, the Create an Idea page has no info where the b...

tahnalos by Kilo Sage
  • 214 Views
  • 2 replies
  • 0 helpfuls

Linking of user stories to Test Case in Test Management 2.0

Hi all  For the Test Management 2.0,if we go inside the agile Board and select Test from show in list at right corner. We have options in stories to add multiple Test in 1 story as attached in the below screen shot.So please suggest how can we link t...

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Resolved! how to pul record for 1 month using database view

Hi,I've a database view to pull records from three tables. The report generation and distribution will be automated and i want to pull records for every 1 month. e.g. In the month of  July, i want to pull records from 1st  June to 30th June. I've tri...

Demand Baseline Questions

1) After creating a project from a demand, a baseline of demand is auto-created (Figure-1). What's the usage? 2) In Figure-1, there is a button [Create Baseline], after I have clicked it (Figure-2 example), there is no field for me to input anything?...

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VLee1 by Giga Expert
  • 1679 Views
  • 11 replies
  • 0 helpfuls

Missing time sheets

Hi All, The user is not able to find the users in the time sheet portal.How to fix this. 

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phr by Tera Contributor
  • 286 Views
  • 1 replies
  • 0 helpfuls

Resolved! I'm not able to create quarter cost plan for Q4:2024.

Hi, I'm not able to create quarter cost plan for Q4:2024. I have tried deleting entire cost plan for 2024 then I'm able to create it, but previously I'm able to create for each quarter now I'm not able to do it. Please provide solution. TIA