Dear Community, According to ServiceNow Docs. There should be related links when an appropriate value is selected as for example mentioned on the attached screenshot. However, when trying on PDI nothing is happening. Please explain.
Hi all, I want to Hide few fields in Incident form for certain groups accessing it in servicenow. how can i achieve this thorough UI policy or ACL or Business rule. thanks Siddharth
Hi:I have reproduced an issue in our Strategic Planning Workspace where if you make dependency and key milestone changes on the Project Work Item, the corresponding Planning Item is deleted and recreated. The new planning item then has the lowes...
Hi All, I see two projects with execution type Agile: both looks similar as they got epic, issues record in related list. But for one of the record the planned end date is editable but for another planned end date is read only and it says, "record ha...
When I open the Planning Console, duration fields show value in hours: But when I open the New Project Workspace the same fields show value in days How Can I change the New Project Workspace to show duration values in hours?
I'm exploring the Goal Framework of SPM and am trying to understand the hierarchy from a demands perspective. So far, through now learning and documentation, it seems that: Primary Goal (sn_gf_goal_list.do) rolls up into Strategic Priority (sn_gf_s...
when a stakeholder completes his assessment, it needs to be redirected to current demand, i have created a business rule and a client script but it is not working. Business rule code: Client Script: could you please help me on the code. Thank yo...
Hi,Is there a way to improve or turn on robust tracking of changes to project tasks?Currently the Notes TAB on a project task shows very basic log of changes to a project task: for example: State changes.Is there a way to configure as administrator t...
Hi All, When we are creating a 'Resource assignment' selecting a 'Group' under resource, the cost plan that is getting generated after clicking on 'Generate Labor Cost' is creating cost plan but looks like it is taking the default rate of $50/hours. ...
In the Portfolio Planning Workspace there is a 'Planning State' field. One of the drop down options within the planning state field is 'cancelled'.Does anyone have an understanding of any possible interaction between this planning state and a demand ...
Dear Community, Question there are 13 States OOB for Resource Plan, but only 7 (planning, requested, confirmed, allocated, rejected, canceled, completed) are actively used and it is unclear when the rest are applied. Could you please give me an ide...
Does the implementation of the Docs feature in the Project Workspace affect the overall storage limits, and if so, how is storage usage calculated and managed with this feature?
After defining 100 Resource Roles with hourly rates, I found that ServiceNow sets all of the roles' default costs to $50 per hour when I construct my cost plans. Is it possible to utilize my defined resource role and rates under Resource Roles and di...
Hi All, When an end user having 'timecard_user ' role is loading the timesheet portal, the below errors are coming up. No amendments have been done on the widgets and they are as per the OOB. Any assistance with this please, thanks.
Hello,I've noted there is a KB article that addresses this - https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB1348274 - which indicates there is a longstanding Problem ticket open for this. Last update was February 7, 2024. Ju...
