I've been asked to migrate user stories from pivotal tracker to ServiceNow agile board. I exported the csv from pivotal tracker. But I'm at a total loss of how to import it into ServiceNow agile board (there are new stories in already). Any help? or ...
We have a requirement to allow all users to recall their own timesheets from timesheet portal after Approved/Processed. Servicenow baseline is to only allow timecard_approver and timecard_admin role to recall timesheets. I found the script include '...
Hi there!, I'm trying to enable the 'resource manager' view in employee profile form. I don't know why it wasn't activated automatically by plugins installation. Do you know how to do it?thanks!!!
I would like to know what the name of the UI page for exporting the resource reports screen is?
Hi,Does anyone know if the issue with status reports showing the HTML markup when viewing in list view or exporting to Excel has been fixed? I know the markup doesn't show when exporting to pdf and you can also export to PowerPoint but wasn't sure if...
I would like to know what the name of the UI page for exporting the resource reports screen is?
Hello Everyone, When a project Manager plans to close the project, my customer wants to have an approval process in place before closing the project.Would like to check is there any OOB configuration which can help us in achieving this.when I looked...
Is there an easy way to view data tables such as resource_plan or pm_project without having to build a report and look at every data field? Looking for a way to look at data in these tables raw, even if it is read only.
Hi,I'm looking to set up time cards so teams can record BAU work. It would also be good if the different bit of work can be tied to a service offering e.g. desktop support, database support.Any ideas how I go about this? The docs mention linking to p...
Has anyone run into an issue where ServiceNow thinks you are creating sys_choice records in another scope even though you are in global? To recreate this, go to the pm_project table definition and open up a string/choice list field whose underlying t...
Hi All, I want to get or build a Requirement Traceability Matrix (RTM) for my test cases [tm_test_case] created in Test Management 1.0 to map to the stories [sn_safe_story]. Is there any OOB option to achieve this? Or did anyone implement this by cus...
Hello, We are trying to move Agile stories from DEV instance into TEST using Export/Import XML functionality, but is not importing what is captured in Activities section, information like: State changes, Assigned to field changes - and for Work notes...
Hi @everyone ,Use Case- There is two due date notification which we are sending, one is sending before 7 days due date and other is before 30 days due date.As of now written scheduled job, created two event and two notification. it's working but I wa...
Currently idea is getting close on closer of demand.it should not get auto close when demand close if it has the open epic associated.
Can someone help me to perform validation "Resource plan date should be under demand plan start date" while creating resource plan.
