The CreatorCon Call for Content is officially open! Get started here.

SPM forum
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

Resolved! "Part of the query...." message when loading an incident.

I have a user receiving this message at the top when loading an incident:"Part of the query on change_request has been ignored because of read security rules on change_request_active".This incident has no association to a change request. I impersonat...

Community Alums by Community Alums  
  • 664 Views
  • 2 replies
  • 1 helpfuls

How to create a new expense line in ServiceNow?

Hello, We have a requirement to create new expense type. Understand that it is not the best practice to create a new expense type field, however the requirement is to manage the 3rd expense type together with Capex and Opex. Since the Capex and Opex ...

Kannan Nair by Tera Contributor
  • 366 Views
  • 2 replies
  • 0 helpfuls

Resolved! Skip Secondary Approval Step

I have a workflow that has a primary approval step and a secondary approval step. One approver in the approval group of the primary approval step, is also in the secondary. I am trying to skip the secondary approval step if that user approves it in t...

Community Alums by Community Alums  
  • 559 Views
  • 3 replies
  • 1 helpfuls

SPM Reporting with Tableau or Other Reporting Tools

Hello!We find the built-in reports and reporting capabilities within SPM to be quite limited. As a result, we spend a significant amount of time exporting data and manipulating it in Excel.We've heard that many companies use Tableau as their reportin...

donnal by Kilo Contributor
  • 350 Views
  • 1 replies
  • 0 helpfuls

Data Architecture diagram for SPM

Hi All, For one of our client implementations, we are looking for the end to end SPM data architecture diagram which shows the flow of data. Reaching out to the community for any resource/docs/links we can refer. Thanks in Advance RegardsRidam

Release Management Workflow

I am researching release management and would like to know / understand what the recommended workflow looks like for release management. All the documentation jumps into what it looks like, but how do you get there? What does the intake look to bring...

SPM Governance Model

Has any implemented a governance model to maintain currency and accuracy of SPM data? I'm responsible for end to end portfolio management and will need to enforce more discipline by the project owners. Thanks!

mporchia by ServiceNow Employee
  • 409 Views
  • 2 replies
  • 0 helpfuls

Resolved! SPM Roles & Meanings

I am trying to find a complete list of Service Portfolio Mangement (SPM) roles and what they mean, how they are embedded/related, etc.  I found this tidbit, but I believe there are more roles related to SPM than just these:

ServiceNow SPM EAP Roles.png