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Forum Posts

Capacity in ppm servicenow

Hi Team,Could anyone please help me understand why, after changing a user's schedule effective from April 2025, the data is not appearing in Capacity and Availability when I check dates before April 2025 in the Resource Allocation Workbench?Please fi...

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Risk State not Showing on RIDAC

On the RIDAC view on the new project workspace, the Risk State does not show, but the Risk Status does.  Why wouldn't the Risk state show on this view as it does for others? 

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Linda_G by Kilo Sage
  • 2473 Views
  • 5 replies
  • 1 helpfuls

Resolved! Purpose of original start/end date project/project tasks

Dear Community,  Is anyone familiar with the purpose and logic behind the 'original start/end date' on project/project tasks? The docs state that the original dates are the planned start date of the first child (project) task and the planned end date...

CGS92 by Giga Contributor
  • 6885 Views
  • 5 replies
  • 1 helpfuls

Demand and Project scoring

I'm looking for feedback and assistance with demand and project scoring.  If my understanding is correct, OOB demand and project scoring doesn't include the priority value.  Is my understanding correct?  Also, has anyone made any scoring customizatio...

Alvis1 by Tera Contributor
  • 2286 Views
  • 7 replies
  • 0 helpfuls

CWM: Start date format bugs out the Gantt chart view

Hello everyone, it seems that tasks that are moved around on the Gantt view result in a bug of the start and end dates. After that happens, tasks can't be moved on the Gantt view and manually inputting the dates has no impact either.  The instance is...

markmilkere by Tera Contributor
  • 2269 Views
  • 7 replies
  • 0 helpfuls

No Idea Module in Teamspace?

Hi,  Can anyone tell me why I can't see the Idea module inside my Teamspace? Shouldn't this be standard when installing the plugin? I can see the standard Idea module outside the Teamspace. Screenshot attached.Thanks!

Story Tracking Help

Hello everyone, Does anyone use Service Level Agreements (SLAs) with user stories? I'm looking for suggestions on how to better prioritize stories to eliminate a large backlog?thanks in advance for any feedback you have

Gemma4 by Mega Sage
  • 1025 Views
  • 1 replies
  • 1 helpfuls

Demand category/type field.

When creating demand from idea than demand category/type field should set to be default to 'None' onload. but when we set the type default to none, the category/type field is setting to ReadOnly.Anyone have any idea how to avoid this field ReadOnly. 

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shrutij by Tera Expert
  • 2051 Views
  • 5 replies
  • 2 helpfuls

Issue with financials on Demand

Hi we have an issue with financials on the teamspace2 demand table. The issue occurs when someone adds a cost plan to the tsp2_demand record. It looks like this:https://youtube.com/shorts/LaqdS29QHzc?feature=share The issue occurs sometimes, that's t...