All, I am from a County Organization that is using the ServiceNow Platform for ITSM and ITBM. We want to begin billing the various departments in the county for IT services provided. Are any organizations using ServiceNow to bill for IT Services? ...
Hello, I have created a custom column: Task Category and added it on the planning view on project workspace. Please refer to the screenshot. As you can see, I am unable to edit the column even as an admin. Is there something else I need to configure?...
Hi all ! I'm trying to install PPM Standard plugin + Resource Management Workspace plugin into my PDI instance. After installing those plugins I cannot see the Resource Management Workspace and when I try to open SPM Planning Attributes Core plugin...
Ciao, Nella board del collaborative ho bisogno di creare relazioni padre-figlio su alcuni task. Al momento lo strumento prevede la possibilità di creare un task "padre" e successivamente assegnarli un task "figlio". Ho bisogno di fare il lavoro cont...
I created a flexible visual task board for project governance tracking and instead of seeing the project STATE, I would like to display the PHASE field on the card. Is this possible?
I've created a portfolio plan with the lens 'strategic investment' and chose 'strategic priority' as the entity type. Yet, no matter what projects and demands I link to my strategic priority (through the primary goal), nothing shows up in the planni...
Hi all, When setting the hourly rate in the Rate Line of the Rate Model, I would like to determine the hourly rate according to the “Job Grade” (ex. Senior Project Manager).In that case, in which table should I register the Job Grade? Is it the Resou...
I need to send a meeting invite from a UI Builder page in my workspace.
Hi team,I have applied a project template to a project in ServiceNow PPM, which resulted in the creation of associated Project Tasks and Sub-tasks. I've realized that the incorrect template was selected, and now I need to remove the project tasks or ...
@Dr Atul - LNG please help me with thisWe have a Dashboard called "Attachment Export" where it will show the export details of the exported attachment based on the Date filter but here the problem is, it is allowing us to select the future dates but ...
Hi all,I have to present a demo to the cliente and I gathered the following doubts about Innovation Management: How the demand manager is associated with the idea, once it is converted?Based on what the Idea Manager is associated with specific submit...
We are busy simulating moving to EAP from Enterprise SAFe and have created some dummy data. At the Agile team level on the "Home" page are a number of OOTB dashboards and most are populating, but the "Sprint burndown by story points" and Sprint burn...
For assessment instance, we would like to enforce different views based on the Metric Type's value (i.e. a field in the record) and we have used View Rule to configure the following:- If metric type = demand, Demand view should be enforced.- If metri...
Hi All, We have a requirement where we have to set the landing page of particular group of user. Suppose,1. Group A having the landing page - Database Dashbaord.2. Group B having the landing page - Audit Dashbaord. So, for example when the user firs...
Hi all,Every time I create a resource assignment using "Add resource" button on project workspace, I get an "undefined" error message. Looks like the error is coming from this Business Rule "Create or Update Resource Plan and Alloc" because when I de...
