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Stories in ServiceNow Agile 2.0 not appearing in Jira board

Once a jira board and snow board are connected in the web book/link - stories created in jira appear in the snow attached board - but if i create a story in snow first it does NOT appear in jira - updates for stories do work - for example adding comm...

stephenb by Tera Contributor
  • 583 Views
  • 3 replies
  • 0 helpfuls

Resolved! List visibility in the Strategic Planning Workspace

Any thoughts on why some users wouldn't be able to see a new list added to the SPW (in this case a list of approvals).  The users can see the data (approvals) if they go directly to the table in the native UI, they just don't see the new list. I don'...

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art_jones by Kilo Sage
  • 596 Views
  • 2 replies
  • 1 helpfuls

Resolved! Restrict reference selection options based on another field.

I am a novice when it comes to scripting, and using script includes advanced or dynamic filtering, so any guidance is appreciated. The below scenario I am attempting in my personal development instance.I have a service catalog item with a reference f...

RCA by Tera Contributor
  • 1091 Views
  • 5 replies
  • 1 helpfuls

Shareable, Filterable Project Task List...?

Greetings all! I'm relatively new to the ServiceNow 'Community' and I wanted to see if I could get your collective insight on something I'd like to be able to achieve as a PM/BA. I've performed a number of searches in the Community and Documentation ...

jheydasch by Tera Contributor
  • 507 Views
  • 2 replies
  • 1 helpfuls

Resolved! Portfolio does not populate onto the Idea form - Record Producer

Hi,I have created a Record Producer with "select box" variable. I have added choices manually. On the "Idea" form we have "Portfolio" field. Its a reference field.  Whatever value I am giving on the Record producer I want it to go on the Idea form.cu...

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Agile Triage Boards - For Enhancements?

Hello all, I had a question about the Agile Triage Board, specifically with regard to Enhancements, and whether they should be triaged, i.e. whether a Triage Board should be created with which to add Enhancements to the Backlog, or whether users shou...

Filtering feature in the project workspace

Hi, allI have a question about the filtering feature in the project workspace.I know you can select more than one candidate if it is a choice, but is there any way to search for “A or B” in a reference or string field? 

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RyoyaFukuda by Tera Contributor
  • 486 Views
  • 1 replies
  • 0 helpfuls

Resolved! Customize the Project Status Report or Alternative

Hello Community. I have been asked if it were possible to create our own customize version of the "Status Report" that is found within a project record, that pulls individual project information into form, from the project details, project tasks, and...

RCA by Tera Contributor
  • 4458 Views
  • 5 replies
  • 5 helpfuls

Record Producer dot walking does not work.

Hi, I have created Program variable and added choices to it.I have added Program field dot walking from Demand form onto the Idea form. Whatever value I choose on the variable should go to the idea form field. current.idea.demand.primary_program = pr...

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