One of the most frequently asked questions by customers in Demand Management is how to delete demand data — especially the demo data and some times demands which are past the Screening stage. In this article we are providing a script which can help y...
Hi Community, I'm facing an issue with the string type field which is removing the leading zeroes of a number when exporting report to mid server in csv file format.Example, the employee number 00123, after export the report to mid server using expor...
Hello, I am looking for guidance on how to create a multi level pivot report that details the active project tasks assigned to a user. I created a database view the links the following tables: pm_project_task, time_card, and time_card_daily. The repo...
Hi, If anyone can let me know the meaning of Ref Qual in Comments field?Condition - "Roles is itil" and "Active is true" states that in List view search Users with itil users are visible in the list. Thanks & Regards,Vaishnavi
Some of the features are grayed out for me and I cannot figure out what role is required for me to fully administer my Team's backlog, sprints and all Agile module configs.
I have a requirement where client wants to have,Capture the Demand Survey responses and add them to the Demand - Work notes sectionCapture the Risk score changes history on the Demand - work notes sectionRisk score:
Hi Community, Currently I'm facing issue where some of the employee number having apostrophe at front of the number e.g '1234But some of employee number there's no apostrophe. How to write a script in background script to remove the apostrophe at the...
Hi Community, I've mistakenly update script to wrong table. How to revert the updated data in the table ?As it is not capture in update set, I unable to rollback the script.
Hi community, currently we want to do export set to drop file to mid server. We have case where employee number initial with number 0. When the system export the file as CSV to mid server, the 0 is missing from the file. As I know, we need to put apo...
Hello, I have a query related to Metrics in ServiceNow. Currently I am using demo004There is a pre-defined metric "Assigned to Duration" existing in ServiceNow Demo version. I would like to know why this metric is not calculating values of "Assigned ...
Hi,We recently upgraded to Washington and we see the Alignment Workspace is not working as expected. It is not displaying any free form roadmaps. The roadmaps just keeps loading and nothing shows up. Please find the below snapshot for more details.
Hi Team, Resource capacity of a user showing 0 in the time period of 1st July 2023 to 31st July 2024. Please help me out.@Namita Mishra @Ankur Bawiskar Thanks & Regards,Reena Kumari
Hi Folks, I hope y'all are doing well! I was studying about resource management and I notice that in the documentation and in some demo videos the demand/project form have a related list called "Resource Assignments" but in the instance that I'm curr...
Instructions: As the Project Manager, I would like to include "closed complete" risks on the Classic Project Workspace, so that I can keep track of all risks of a project. Business Acceptance Criteria: Closed complete risks are counted on the cards i...
Hi,There is a requirement to configure custom assessments for calculating the T-Shirt size of a Demand. However, we were not able to figure out the logic/formula used to determine the weighted and the Normalized value of a Metric ResultAll our Metric...
