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Resolved! PPM collaboration in workspace

So I installed the PPM collaboration plugin within my Dev environment.  I see the option to enable MS teams collaboration on the older project view. Is there functionality for this same option within project workspace? I haven't been able to find it ...

Resolved! Locate the ITBM L1 Demand Manager Dashboard

When we started our Demand Management journey last year, we reviewed several demonstrations, webinars, etc.  During that time we saw a screenshot of a dashboard that we just cannot find. ITBM L1 Demand Manager Dashboard Can anybody point us in the r...

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jerrylysse by Kilo Contributor
  • 5690 Views
  • 9 replies
  • 10 helpfuls

PDI can't get latest SPW updates

I can't update my PDI to the latest version of Strategic Planning.  Is there a workaround?  Here is the error I can't.  I don't know of a way to get something from the store into a PDI. 

Screenshot 2026-03-26 111110.png

Add a field in EAP story card view

Is there a way to add a field in the attached view and make it default across the platform for every user. We do have an option to personalise and add but the requirement is to add for all the users. Looks like there is no such view available on the ...

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Add a field in EAP story card view

Is there a way to add a field in the attached view and make it default across the platform for every user. We do have an option to personalise and add but the requirement is to add for all the users. Looks like there is no such view available on the ...

image (2).png
Subham Shaw by Tera Contributor
  • 294 Views
  • 1 replies
  • 0 helpfuls

Resolved! PA (Dashboard) feasibilty with ATF.

I would like to know if anyone has implemented Servicenow ATF for the PA (dashboard) module.We reviewed the feasibility but couldn't find a way to verify the KPI of the dashboard or the dashboard data view.Please share your suggestions, as we feel ma...

KurapatiG by Tera Expert
  • 502 Views
  • 2 replies
  • 0 helpfuls

Projects not appearing on the Program Workbench

Hi! I’m working in Project Workspace and trying to view a Gantt of all projects within a single program so I can track timelines in one place. I set up 5 projects and aligned them to the same program. Each project:is Work in Progresshas project tasks...

Resolved! SAFe to EAP migration - What happened to the Triage board?

Hi, We are preparing to migrate our teams from the SAFe application to Enterprise Agile Planning (EAP) due to the deprecation of SAFe. When I go to a team within the Strategic Planning Workspace, I don't see a Triage Board from the Backlog view like ...

Resolved! Resource Assignment and rate calculation

There are 4 places where we can record rates for resources: 1. Rate model and Rate lines 2. Rate on Resource Role 3. Rate of Resource Group 4. Default Rate system property  On top of that we have a rate over ride (which is simply over rise a rate whe...

MS25 by Mega Sage
  • 1635 Views
  • 4 replies
  • 1 helpfuls

Project baseline

We have a button 'Create Baseline' on projects/project workspace. When I click if it, it creates a baseline.How can I create the baseline automatically when project phase changes to executing?

nitin70 by Tera Contributor
  • 472 Views
  • 2 replies
  • 0 helpfuls

Resolved! Do you use the "Reason" field on the sys_audit table?

Hi everyone, I was wondering if I could use the sys_audit.reason field to document why a field was updated for audit purposed.It is convenient to update via grRecord.update("The reason I am doing the update"); But after, I realize that this field doe...