Agile project in PPM
I understand that ServiceNow offers multiple modules, including PPM and Agile. Is the PPM module designed to support Agile development and projects, or is that functionality intended to be managed solely within the Agile module?
Forum Posts
how to include the Idea Number in the email subject of @ mention notifications, but only for the Ide
Hi Team, Include Idea Number in @ mention email subject Only for Idea table, Using normal conversation id methods on the mention records doesnt appear to be working. So will need to review some other options Reviewed and proposing some options to al...
How to Clone the idea portal widgets and add different table.
I'm trying to clone the widgets from idea portals, to build a portal similar to it with custom table.Unable to find where the table name is getting passed in the script.I have few queries regarding this1. Where can I find and change the table name fr...
Project baseline - where is the baseline item list coming from?
Hi Community, We're currently looking into project baselines to try and understand what gets captured and we noticed that besides project and project task related data, we have baseline items for tasks such as: decisions, enhancements, releases. I we...
Expense lines created for time logged directly against a project record are zero
We are using Rate Models to determine rates when users log time. When users log time against Project Tasks, the rates are automatically determined and the "amount" field on the associated expense line is automatically populated. However when users ...
Resolved! Sych between project tasks in SPM and order tasks in SOMT
Hi, I am creating project oversight in SPM from the order in OMT. I understand that whenever the order tasks gets updated, the respective project tasks also gets updated. My requirement is to update the order tasks whenever there is an update to pro...
Resolved! Why can I not move project that is state: In Progress to the state: On Hold in Madrid?
In the instance that we use, I am trying to switch my progress from the state In Progress to On Hold. The error I am receving is this: "Updating project state from Work In Progress to Pending or Open is not allowed. Update all tasks state to Open to ...
Can Rate Model Attribute be a string field instead of reference field ?
I am willing to create a rate model separately for contractors . However, employee type field is a string instead of reference field. What are the implication if I choose a string field instead of a reference field ?Can someone please help ?Thanks, S...
SPM Module On-Prem Deployment
Hi, We are trying to enable and deploy SPM Module on existing on-prem ServiceNow instance with version Washington DC, Is enabling SPM Modules required additional installation using deployment files, or just activate the plugins as the cloud instance?...
Resource allocation not generated for a Resource Assignment
I am working on an issue where a Resource Assignment is missing Resource Allocation data which should be there as per the OOB functionality . I need to understand if there is a way probably a fix script to generate Resource Allocation for Resource As...
FTE is rounding off to zero for a resource assignment
On generating a resource assignment with FTE being 0.01 and 0.02 , it is getting rounded off to zero for anything less than 0.03. Is this an expected behaviour ? If yes, is there a way to mitigate this ? Please help.Thanks, Subham
SPM Deployment on-Prem ServiceNow
Hi, We are trying to enable and deploy SPM Module on existing on-prem ServiceNow instance with version Washington DC, So is there any changes on System configurations or network configurations which will be applied by deployment/enabling SPM Modules ...
enhance 'export to excel' feature
Enhance the "Export to Excel" feature to produce an Excel file that mirrors the visual presentation of the project plan as displayed in the SPM tool. The current CSV file is cluttered with jargon, links, and numerous columns, making it difficult to u...
Submit Resource Assignment for Review
Currently in progress of switching to Next Experience Resource Management from the legacy one with my client. The official ServiceNow Resource Management process guide (Yokohama release) states the following: Process step RSM 1.7: Submit Resource Ass...
Resolved! I have to trigger a notification on demand table when the Approval is Rejected
I have to trigger a notification on demand table when the Approval is Rejected . I configured a notification to achieve this but in the notification i have to dynamically show the comments that was added during the rejectionthis comments field is fro...
