Current Behavior:A user adds a work note with @mention on an Idea record.This triggers a notification via email to the mentioned user.The mentioned user replies to the email, but the response is not captured as a comment or note on the Idea record.Ex...
Right now we have a very manual process for setting up resource in SPM. But one of the other issues i'm trying to tackle is ending resource assignments for a user who is no longer at the company. I know if they have the pps_resource role and a start ...
I need help understanding when to complete (or should we?) the resource plans. We are now using resource assignments and with that a resource plan is created which get set to allocated. Do we need to manually close the resource plans when done or do ...
Hello SPM experts,We are using Xanadu. Our users use the Copy Project action from classic list interface for pm_project but find that it copies only the standard fields and not the custom fields.What can be done to also have the custom field values c...
Hi, When we open any resource allocation record, we can see details of allocation on date level (i.e. daily allocation detail) but we need to show allocation detail on week level or month level. Could anyone suggest how to do it? Thanks in advance....
I have created the portal with required pages and widgets (can be found in attachment). However, I am struggling with the submit function and the record is not getting inserted into the customer case table. When I click on the submit button, there is...
I need to write an onload client Script on a HTML type variable called 'what would you like to do 'and the message is : -Which department ? Has been identified and secured?If so, which FY and/or future periods available? i've tried it in the below wa...
Hi,Can anyone point me in the right direction to where the logic for where the resource level -> resource status is set?If one or more of the resources projects is not approved(Pending or Unassigned) then the resource level is set to Pending. RMW Che...
Hi, i'm looking to the Test Managment 2.0. Now, i run a test and the result has some failures. How can i report a defect from this form. So, i need an overview over all defect wich is reported during a test cycle. The question is focused on "Genere...
Hello all, In Planning Console, when I click on project task on my PDI (Yokohama), I could see a link on top: "Open task in the new tab" and "Full details" link on the bottom of the task (marked in red circle in the 1st picture). I do not see this o...
We’re using Enterprise Agile Planning (EAP) in the Strategic Planning Workspace, and our business rule requires that every Story have both a Theme and an Epic. In the Agile view, these fields are already present and required. However, in the EAP work...
Hello all, I created a new assessment metric for Risk category but It does not displayed in the assessment survey questions( see screenshots). Can you help me on this please ! Best regards, FF
Which service now utility gives a service desk agent the ability to trace from aservice Having an issue, to see which Cis supporting that service have active issues?a) CI health dashboardb) event management homepagec) service dashboardd) CI dependenc...
Hi Everyone,I want to make modifications to the project tabs default page in UI builder of the Project WorkspaceBut i'm not sure as to what values to fill in the "Edit test values for URL parameters"Can anyone please help me out?Thanks,Kartikey
Hi,I am trying to determine how we can utilize ServiceNow PPM to create an integrated master schedule (IMS) to visualize enterprise wide dependencies across projects. We have set up portfolios with projects, however there is no link between the proje...
