Hi Community,I would like to understand the use cases for utilizing the Idea Portal vs. using Product Idea in SPW, and would like to have insight from those who have already any experience in this or from SN team. Current :the standard Innovation Ma...
Hi community, I would like to configure capacity points for each scrum team on EAP. However, it seems there is no function to do it. On planning board, I can see capacity utilized but "-" is shown. If I configure capacity points, something percen...
Hi Community, I have a requirement where i need to sync/ carry Interaction short description and description to Request when created from create request UI action in service Operation workspace. Note: Request short description is not global it is fro...
Hi, I have an issue showing Fiscal Calendar 'Plan start period' and 'Plan end period' when I select Fiscal as calendar type when I am creating a Portfolio Planning. Does anyone have an idea why this is occurring? Thank you
I am managing an Agile project using service now. I would like to know how the burn down charts are getting updated in service now. We update the status of each story depending on the progress daily from ready to in progress, ready for testing. But t...
I have a requirement to create a manual ranking field on the SPW planning item table because the drag and drop ranking field has proved to be inefficient and error prone when we have hundreds of items on the list. I've created the entry field and ca...
Hi guys, I had done a integration with Azure DevOps ( from Azure to SN ), and everything is ok except the sprints. I tried to import the sprints to the rm_sprint table, and I dont receive anything. Anyone know why this happen? Thanks for your help...
We’re in the middle of implementing Strategic Planning Workspace and are running into a very common challenge: end users are overwhelmed by enterprise-level noise.By default, many users land in SPW and see goals and plans that have nothing to do with...
I'm working on a new status report template using some custom fields on the pm_project table that we haven't used before on status reports. They show up in the Export to PPT Add-In, the placeholders seem appropriate with the link the final } but when...
Personalize function on Portfolio planning workspace doesn't list all parameters on the demand / project screen. For example, in the demand creation screen, there are fields such as "Investment Type", "Investment Class", "Impacted Business Unit", etc...
Hi allI updated Collaborative Work Management from 7.0.2 to 8.0.2 in Dev and Test. Everything went fine.I did the same thing in Prod, and now I cannot create Spaces, Boards, or Folders. Also, when I attempt to open a Task from the My Work section, it...
I added a new percent complete field to the sn_align_core_planning_item table and on the SPM work space it does not display numbers or percent like the OOB one does. How can fix this?
Hi,After importing a Microsoft Project (.mpp) file using the 'Update an existing project' option, the 'Description' field on the project record is being updated with the value from the 'Notes' field in the Microsoft Project.I followed the knowledge a...
When you create a portfolio plan in SPW the planning state column has a default filter applied. Does anyone know how we can edit that filter and make it stick? I can update it but as soon as I go back in the portfolio plan it goes back to the default...
Hello, thanks in advance for answeringI have a request to create a special dashboard for HIGH VISIBLE project some items similar to project analytics but here goesSee example in screenshotstatus -pull from status (make color green, yellow or red)%com...
