Resolved! SPM Knowledge
What is the best and fastest online course that I can take to know about SPM, as I'm just new to ServiceNow! Thanks in advance for your support Walid Ayad
Forum Posts
Unable to install "Strategic Planning" Application
When I was trying to install "Strategic Planning" Application in my pdi instance, it was giving error, dependencies "Portfolio Planning" needs to be installed. But when I tried to Install the "Portfolio Planning" application, it is giving the error "...
Resolved! Strategic Planning Workspace New Modal Box
In Strategic Planning Workspace, from the Backlog when a new Planning Item is created (e.g., Epic, Feature, Story) from the button in the upper right corner it will display a modal box as pictured below. We found documentation on how to use the out ...
Enterprise Agile Planning ART measurements on Backlog tab
On the Backlog tab of an EAP ART there are these measurements: Capacity utilized Total points Completed points We are looking for documentation or an explanation of the formulas that are being used to derive those numbers. We did not find anything in...
Project Workspace stuck "Fetching Projects" after adding new tab
I found the tabs created in the Project Workspace are handled by a data broker script. I wanted to build out more tabs, so users wouldn't have to fiddle with the filters all the time. I was successful in adding a new tab and the day I added it, I had...
Resource Management Workspace- Resource cards filter error
We are trying to create filter on resource cards but we are getting a issue of " java.lang.ArrayIndexOutOfBoundsException: Index -2 out" upon selecting the filter tab, anyone has any idea why we are getting this error we inspected it we found out -Sc...
Resolved! Resource Management Workspace - Planning in Resource Card
Hello,why can I change only the white fileds and not the green fields in the Resource Card? All are approved. Thank you
Resolved! Looking for CSM BRD template & Requirement gathering Template
Dear Community I am going to start working on CSM implementation project as Business Analyst. I am looking for ServiceNow CSM BRD template & requirement gathering template. Can someone help me where can i find the BRD template & Requirement gathering...
Resolved! Hide add request change button base don condition on project workspace
Hi everyone, I’m trying to conditionally hide the "Add Request Change" button based on the project type.The goal is to make the button visible only for specific project types, and hidden for others depending on predefined conditions.Thanks,
Project Change Log
I am looking for some way to track what changes are being made in projects so that it is easy to see what drives any change to milestone dates. At the moment, it doesn't appear that we can track this from the task level.Other PM tools have an audit l...
Inactive resources not showing up in resources section in project workspace
Hi Everyone, when a resource got inactivated that resource assigment details is not showing in resource section in project workspace to reassign or unassign the resource could you please help me where i need to do the configuration to show up the ina...
data and reporting
While creating a new report to track the efforts spent for each demand, the report generated cannot be extracted in excel/csv, only available in pdf, is there an option to enable the excel export?
Allocate resources over 100% without appearing as an error or overallocation
A senior director is asking how to allocate users to 120% of capactiy without it showing as an error or overallocation. Is there a system setting that can be configured to allow this behavior?
Understanding Demand Management in ServiceNow SPM: End-to-End Process and Field Guide
Understanding Demand Management in ServiceNow SPM: End-to-End Process and Field GuideDemand Management in ServiceNow Strategic Portfolio Management (SPM) helps organizations capture, evaluate, prioritize, and approve business requests before converti...
Resolved! Demand page on SPW does not sort form tabs in correct order
Morning, all. I've now got two customers who have found that the form sections in the Demand page on the SPW/PPW are not sorted into the correct order. Demand (which should be at the top) is at the bottom, and Notes is at the top. When I look at the...
