Resolved! Agile Development Plugin
I am designing an application in ServiceNow PDI. And for that, I want to user Agile Development to track application status. Can I download it in my PDI? Does it require any subscription or license?
Forum Posts
New Project Workspace - Actuals (Incl. current fiscal period) Widget
Good afternoon, Is there anyone who can share with me the actual calculations used for the above-referenced widget? Our PMO is requesting this information or at least the logic on how this number is arrived at. Very rarely do the number match up and ...
Test Management 2.0 - User with role tester can't see tests
In my fresh PDI with version Zurich, I have installed and configured Test Management 2.0 and created tests, test sets, one test plan, one test cycle and two execution suites. Both execution suites are linked to the same two tests. For the tests in ex...
EAP Planning Intervals and Sprints
Howdy!I find the planning calendars section of EAP to be extremely confusing. I can't wrap my head around how the hierarchy works. From what I can tell I have to"- Create a planning interval calendar- Create a sprint calendar- Load sprints into the...
SPM Nested Portfolios
Hi All, Is there a way to add nested portfolios within ServiceNow? We have tried positioning programs as sub-portfolios but the requirement is specific to having a parent-child relationship on portfolios. While technically it can be done by adding a ...
[Playbooks] Update set of playbooks contains multiple updates by system in different scope
I have multiple system updates from different scopes in my US containing playbooks development, if you had such an issue, how did you handle it?
Resolved! Gantt chart examples you are proud of
Share with me here your favourite Project Planning example done simply in SPM.
Bridging the Gap Between Smartsheet and ServiceNow SPM
Many teams use Smartsheet for project planning and ServiceNow SPM for operational execution, demand management, project records, tasks, status reporting, and governance. The challenge is that when these systems are not connected, teams often spend t...
Planned Internal (Opex) Cost
For resource assignments, in order to create the cost plan, we use the "Generate Labor Costs" when they are first created, and then again if the hours on the RA go up or down. Where can I tell if the hours increased/decreased on a RA so I can ensure ...
Behavior of Value field when Assessment Required is false in Demand record
In ServiceNow Demand Management, what is the out-of-the-box behavior of the Value field when Assessment Required is set to false? From the documentation, it looks like the Value field is part of Assessment Data and is normally calculated from assessm...
Best Practice for Cost Splitting / Allocation across multiple Entities (BUs/Departments) in SPM?
Hi Community,I am seeing a recurring requirement across several projects: the need to distribute/split project costs across multiple entities (e.g., Impacted Business Units, Departments, or legal companies) based on a predefined percentage.For exampl...
Resolved! Can SPM have read-only access without requiring a license?
Our PMO was asking if business leads could have read-only access to SPM. We're fairly limited in our licensing and are keeping those limited to the Project Managers primarily. Is there a way to allowed non-licensed users read-only access to SPM so t...
ServiceNow SPM - Export Project details in Excel
Dear Community Members, In ServiceNow SPM (Project Workspace), In details We have OOB capability to Export Project (Context Menu) which can export Project details in the form of excel . I have created a new custom field on project which I want to ex...
Resolved! Setup Portfolio Planning Fiscal Calendar
Hi, I have an issue showing Fiscal Calendar 'Plan start period' and 'Plan end period' when I select Fiscal as calendar type when I am creating a Portfolio Planning. Does anyone have an idea why this is occurring? Thank you
What is the run_calc_brs field for?
Trying to figure out what this field is supposed to be for. Noticed that it is part of the Planned Task table and is defaulted to true meaning that there are several business rules that rely on this field to be true are always running, most notably ...