Integrate SnowFlake with ServiceNow Key Pair Authentication
Hi Team,We had a requirement to integrate SNOWFLAKE with SERVICENOW via key pair authentication. Can any one guide the steps how we can implement in servicenow.
Forum Posts
Best practices with MS Project Importing
We are looking for guidance on best practices for importing Microsoft Project files into ServiceNow. Specifically, we are interested in:Individual project importing best practicesBatch MS Project file importing via MS Project Server and/or Project On...
Resource Plan migration of customized allocation instead of even allocation
Dear Community, I need to migrate Resource Plans to Resource Assignments. Based on the documentation, the Allocation spread is always Even. Our Resource Plans has some customisations for monthly values, like 3 FTE for January, 6 FTE for February, the...
SPW Scenario Planning with multiple goals aligned to each planning item
The scenario planning feature in the SPW is a gamechanger. It's great to see how people evaluate their planning differently when they can see how their inclusions/exclusions impact delivery of the Strategic Objectives. However, the Primary Goal is ...
Copying Project Status Reports - custom fields
Hey all, In (Classic) Project Workspace - there is a section to click into Status Report where weekly reports can be generated. There is a UI action to Copy to bring over filled in fields from one week to the other. However, we have some custom field...
[SPM Workspace] Legacy or CSM Projects (pm_project) Not Loading in Portfolio Plans – Import Issue
Hi SPM Community, We’re trying to display legacy projects (created in pm_project) inside the Strategic Planning Workspace (SPW)under Portfolio Plans, but they don’t show up. If we create a project manually via the Advanced Planning Workspace, it sync...
Capacity/availability generation based on resource plan.
Hi team, the system is generating Capacity and Availability also for months prior to when the resource started working (e.g. we have someone starting in June 2025, a Resource Plan is created for a period June – December 2025, but the system is automa...
Restricting Portfolio Plan Visibility in Strategic Planning Workspace (SPW/Xanadu Build)
Hi all, I’m working in the Strategic Planning Workspace (SPW) using the Xanadu build, and I need help validating the best way to restrict visibility of Portfolio Plans.What I’m trying to do:Ensure that users only see Portfolio Plans they own, unless ...
create a incidents automatically on a specific date
I would like to create a schedule that create a incident on a specific date. from example 08/07/202515/07/202508/08/2025etc I have created a template to create the incident.I can get it working on the week/day etc. but can not see a why that I can ...
Demand Management - SLAs
Hi all, There's any best practice to use SLAs in Demand Management? Many thanks
Resolved! Demand and Test Management
Hi all, About integration between Demand and Test Management in ServiceNow:- When tests are needed in a demand if it is not about execution?- How tests can be an automated step of demand process? Because based on my understanding, Test Management is ...
Resolved! What Agile features are included in the Standard SPM license on Yokohama version?
Hi everyone,I’d like to clarify which Agile capabilities are available with the Standard ServiceNow SPM license in the Yokohama version.I know that Agile functionality can vary depending on the license tier (Standard vs. Professional), but it’s not v...
SPM - Project Management
Hi all, Some questions about Project Management: - Change of state and phases are automated? If so, which are the triggers?I see that as soon as a project is created the state is Pending and the Phase is Initiation, what about the others? It seems th...
Resolved! Is it possible to cancel a release while it is committing?
We releasing multiple update sets to Production. One of the update sets has caused an issue and is still in the process of committing its changes. Is there a way to cancel the release? We are doing this in Xanadu.
Resolved! Demand & Enhancement
Hi all, I found that an enhancement "Allows planning and tracking new improvement opportunities for existing applications or products", then I wonder which is the difference with Improvement Initiative in Continual Improvement Management? Can you ple...
