We have a situation where we are attempting to make a modification to the parent resource assignment name/short description which we can but the change does not filter down to the child assignments -- has anyone experienced the same and have a work a...
For Resource Assignments, I have added 4 custom planning attributes (Department, Employee Type, External Type, and Onshore/Offshore).I have the followed this link to have the attributes show up in Resource Management Workspace. https://www.serviceno...
Hi Friends! Would you know why this is happening? I have 4 created Portfolio Plans, but in the Workspace only shows 2. Even if on the filter matching results says 4!Could someone help me with this? Thank you!!!
Hi Experts, We are enabling Resource assignment related list under demand task, project task and epic table but we don't see generate cost plan related link, cost plan related list also not exist in these task records. Would like to know how resource...
As far as I can see, if an operational plan gets created for a user after that user has been given an allocation to do work (eg on a project task), the operational plan does not seem to have the ability to remove or reset existing allocations, force ...
I want to be able to see all dependencies driving a task, the Gantt chart is impossible to use for this because it is not possible to see whether there is more than one dependency.I had hoped there would be something on the task details page that sho...
Hi, I want to configure a formatter on the Idea form, which shows comment related to that Idea dynamically. These comments are not OOB ones, and these are stored in a separate cf_comment table. I tried to build a UI macro, but the issue is it is no...
For the longest time I said no to sub-projects because of how confusing their rollups were on the UI and in the reporting tools. I don't think that's the case anymore in the new workspaces, particularly the project workspaces. With the exception of...
Hello Team, Below is the screenshot of the New Project Workspace, I don't find any option to export/Print the Gantt Chart. Old Planning Console: In this we have an option to Print the Gantt Chart. Do we have any other option to get an export/ p...
We need detail description of how WBS order, WBS and level is calculated for Planned task table.Whenever we create new record for Product, Release, Enhancement, testing task, etc.(all planned task tables)the WBS order, WBS and level is updated OOB.We...
Hi All I have an issue with widget related to Password Reset. When I open it in service portal it looks different on dev instance and different on test insatnce. I am trying to find some differences in CSS, HTML, theme and so on but still cannot find...
Hi community, We are having an issue with certain resources regarding the submission of timesheets. The resources have this issue when the week starts on the 1st of the month. We had this problem in February and March. They get an error message sayin...
Hi All, The requirement is to use the CWM for an ask. If so, requests, RITMS and its respective tasks which are created via portal can it be bought into CWM. There is something as connect ed work where we can define table and its conditions and bring...
Hi Team, Need to know ways to use of project change request which should be recommended to customer to use as per the servicenow best practice .In my case project change request like adding new tasks and new cost plan or editing dates of existing tas...
Hi, On the Idea Form there is the option to 'Create Task' which gives the option to 'Convert an Idea to task'. The options available are either Demand or Project. Is there a way to add other options to that drop-down - e.g. Incident/Service Enhance...
