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Configure Parameters on Classic Project Workspace Cards

Instructions: As the Project Manager, I would like to include "closed complete" risks on the Classic Project Workspace, so that I can keep track of all risks of a project. Business Acceptance Criteria: Closed complete risks are counted on the cards i...

Elena Piske by Tera Contributor
  • 1878 Views
  • 2 replies
  • 7 helpfuls

Resolved! Assessment Metric Results Value Calculation

Hi,There is a requirement to configure custom assessments for calculating the T-Shirt size of a Demand. However, we were not able to figure out the logic/formula used to determine the weighted and the Normalized value of a Metric ResultAll our Metric...

Is ServiceNow SAM Professional required to utilize (APM & TPM)?

All, Forgive me if this is a repetitive question to this group.  Since, I have heard varying answers to this question, and seen seemingly contradictory documentation, I am asking you.  Is SAM Pro required to utilize APM & TPM?  This message received ...

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Lisa Galindo by Tera Contributor
  • 1503 Views
  • 3 replies
  • 2 helpfuls

Demand Impact Assessment

Hi all,Could you share what you improved when it comes to screening demands?Currently I set a demand for screening and the stakeholders have a week to complete the assessment. It seems like it's quite a manual process on my behalf. Is there a way to ...

Adding issues directly to Portfolio

Hello Alli have a request from client for ability to add issues directly at portfolios I know that OOB issues should roll up from associated project or program unless I’m missing something is there a way oob to add issues to portfolios with top task ...

PPM : Long datatype is not supported in New Project Workspace

We have custom table where we have fields created with datatype - 'Long'.Since, OOTB Long datatype is supported by ServiceNow, we have used 'Long' datatype while creation of table for many field per requirement.Now, in the newly introduced ServiceNow...

gc00775491 by Tera Contributor
  • 760 Views
  • 3 replies
  • 0 helpfuls