We've developed a rate model featuring a group with dual rates: one member has an individual rate within the group, while others share a different rate. The visual representation illustrates our approach to constructing this rate model. However, when...
We are looking to implement the Agile development module and in our current setup (outwith Servicenow) we allocate and track time against the epics. Is this possible to be done in ServiceNow? So the project will have Epics that we allocate groups to ...
Hi All, I am stuck at a point to complete my task, please guide me on this. I am trying to display all those incidents in a UI Page whose creation date is less than or equal to date selected in my new customized field 'incident_date' on my current ...
As Demand is first conceived, estimating resource needs by group cannot accurately be done in FTE or Hours (since Discovery has not yet been done). Has anyone considered creating an attribute for a T-Shirt size proxy estimate, based on relative comp...
Hi all,How can I find out list of roles by specific modules in SPM? We currently have SPM access flying across several roles and considering a clean up. Thanks
We have a customer that applies different kinds of templates to their projects. One project template changed the Portfolio value to something they were not aware of, but the history did not show who, or why the field value changed. We tracked it down...
Can anyone speak to Milestones in SPW with a type of "deadline". These seem to be appearing on roadmaps without any type of creation in SPW. When a Key Milestone is created of 0 duration those show up as Key Milestones but where are these deadlines...
I feel like I am missing something obvious, nevertheless, I'm missing it. We've setup an operational resource plan, with an operational work type = "Incident Management." Also, a time card category of "Incident Management" which is mapped to the op...
Hi all,I can't figure out the correct way of how to perform a change correctly on an allocated resource, without messing up my cost-plans, planned and actual costs. This change on allocation is generally happens when either of the following two circu...
Can ServiceNow transform the Workday PRJ number to a Program versus a Project using a custom field?
Hi SN CommunityAny help appreciated. I am struggling understanding the role rates. Can anyone advise me the difference between 1) RESOURCE ROLE rate vs 2) RATE MODEL - role rate ?For what purpose would each rate be pulled and when/where? (e.g. Re...
I have a customer who is requesting to add risks to their visual task boards for briefing project status. They are able to present issues and opportunities (custom table) to the visual task board because both of these tables extend the base task tabl...
I want to change the X, Y and Z axis items in the Demand Workbench.Are there constraints on the types of columns that can be set? Are there any restrictions on the value?E.g. Can only numbers be set? What is the allowed range? (How is the maximum val...
For the project form, under the state field, what are the OOB values that are avaliable? We have Open, Work in Progress, Pending, closed complete, closed incomplete and closed skipped. We have a request to add 'On hold' and wanted to know if this wou...
HiHow the program percentage is calculated in program record.
