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Sprints are not importing into SNOW

If i create sprints in Jira, then run Import Issues in SNOW the sprints will not import into SNOW -- stories and epics will but not sprints.   I have tried changing mapping configs, deleted and re-inserted Sprint maps -- nothing works -- my current m...

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stephenb by Tera Contributor
  • 713 Views
  • 6 replies
  • 1 helpfuls

Resolved! SPM in Dev Instance

Hello there,  How can I turn on the SPM in the dev instance so I can further try and assess if my use case will work in SPM

DarwinNow by Tera Contributor
  • 1076 Views
  • 7 replies
  • 1 helpfuls

Error using Planning Console in projects

Hello, We have a user who has had a sudden issue when trying to add new project tasks and then saving them when using the Planning Console. They are getting the error - 'Unexpected error encountered. Contact System Administrator.As a workaround, they...

davidsmith by Tera Expert
  • 469 Views
  • 2 replies
  • 0 helpfuls

Resolved! Project Status Report Powerpoint :: Tasks List

Hello,I need to customize the PowerPoint status report template for projects in the Snow project module. Using the ServiceNow Add-on in PowerPoint, I can't list the tasks and their details such as: task names, % completion of these tasks. Can anyone ...

leoricciardi by Tera Contributor
  • 2085 Views
  • 3 replies
  • 1 helpfuls

Cannot delete project(s)

In our TEST environment I have created a few projects, some from a template I have created and some without a template.Now I need to clean up the projects (deleting them).I can select the project(s) from the "pm_project" table and choose "Delete" fro...

Resolved! Install SPM in dev instance

I am relatively new to ServiceNow Development and Configuration and am seeking guidance on enabling the Strategic Portfolio Management (SPM) module.Our management has expressed interest in exploring the capabilities of SPM within ServiceNow, and as p...

SwathiBanda by Tera Contributor
  • 4744 Views
  • 4 replies
  • 17 helpfuls

SPM Reports - Project

Hi All,I have requirement to create 2 reports.Report :1List all the projects which does not have a single status report? Report:2 List all the projects which does not have project task starts with some ket word. Example : completed, closed etc. Is it...

Yuvaraj T by Tera Contributor
  • 364 Views
  • 3 replies
  • 0 helpfuls