Interested in a ServiceNow event built for developers? Registration for now[dev]26 is officially open!

SPM forum
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

Resolved! Gantt phase

Hi all, Is it possible to create phases in the gantt chart itself to better organize the tasks? Many thanks

Tommaso2 by • Tera Expert
  • 1052 Views
  • 1 replies
  • 0 helpfuls

Primary and Secondary Resource Group Membership Question

We have a couple of instances where we have a manager of a primary resource group but also have a second level manager of a subset  of the primary resource group members.  What is the recommendation and/or experience with this situation -- completely...

PennyDMc by • Tera Contributor
  • 699 Views
  • 2 replies
  • 0 helpfuls

Resolved! View Rules are not working for Demand in SPW

I've created a new view and a view rule for it where I scripted the condition that users without admin and it_portfolio_manager see this specific view. But it doesn't seem to work in the SPW

Enhancement-type Work and Capacity Planning

I’m curious how other organizations are handling Enhancement-type work in ServiceNow. We currently use Demand Management and convert items to Enhancements based on internal criteria. Management is wanting to include Enhancements in Capacity Planning ...

JBrians by • Tera Contributor
  • 671 Views
  • 1 replies
  • 1 helpfuls

SLA's for Demand Management in SNow

Hi team ,  We are planning to implement SLA for Demand Management.As we understand , the SPM doesn't provide SLA engine OOTB , understanding Demand being derived from Task we can still configure SLA , but is it the right or best practice to design SL...

SandeshD by • Tera Contributor
  • 787 Views
  • 3 replies
  • 0 helpfuls

Resolved! Looking for SPM BRD template & Requirement gathering Template

Dear Community I am going to start working on SPM implementation project as Business Analyst. I am looking for ServiceNow SPM BRD template & requirement gathering template. Can someone help me where can i find the BRD template & Requirement gathering...

mousumibora by • Tera Contributor
  • 1740 Views
  • 2 replies
  • 2 helpfuls