In Strategic Planning Workspace, from the Backlog when a new Planning Item is created (e.g., Epic, Feature, Story) from the button in the upper right corner it will display a modal box as pictured below. We found documentation on how to use the out ...
On the Backlog tab of an EAP ART there are these measurements: Capacity utilized Total points Completed points We are looking for documentation or an explanation of the formulas that are being used to derive those numbers. We did not find anything in...
I found the tabs created in the Project Workspace are handled by a data broker script. I wanted to build out more tabs, so users wouldn't have to fiddle with the filters all the time. I was successful in adding a new tab and the day I added it, I had...
We are trying to create filter on resource cards but we are getting a issue of " java.lang.ArrayIndexOutOfBoundsException: Index -2 out" upon selecting the filter tab, anyone has any idea why we are getting this error we inspected it we found out -Sc...
Hello,why can I change only the white fileds and not the green fields in the Resource Card? All are approved. Thank you
Dear Community I am going to start working on CSM implementation project as Business Analyst. I am looking for ServiceNow CSM BRD template & requirement gathering template. Can someone help me where can i find the BRD template & Requirement gathering...
Hi everyone, I’m trying to conditionally hide the "Add Request Change" button based on the project type.The goal is to make the button visible only for specific project types, and hidden for others depending on predefined conditions.Thanks,
I am looking for some way to track what changes are being made in projects so that it is easy to see what drives any change to milestone dates. At the moment, it doesn't appear that we can track this from the task level.Other PM tools have an audit l...
Hi Everyone, when a resource got inactivated that resource assigment details is not showing in resource section in project workspace to reassign or unassign the resource could you please help me where i need to do the configuration to show up the ina...
While creating a new report to track the efforts spent for each demand, the report generated cannot be extracted in excel/csv, only available in pdf, is there an option to enable the excel export?
A senior director is asking how to allocate users to 120% of capactiy without it showing as an error or overallocation. Is there a system setting that can be configured to allow this behavior?
Understanding Demand Management in ServiceNow SPM: End-to-End Process and Field GuideDemand Management in ServiceNow Strategic Portfolio Management (SPM) helps organizations capture, evaluate, prioritize, and approve business requests before converti...
Morning, all. I've now got two customers who have found that the form sections in the Demand page on the SPW/PPW are not sorted into the correct order. Demand (which should be at the top) is at the bottom, and Notes is at the top. When I look at the...
Hi, we are active in the process of determining a migration strategy to go from Microsoft Project Web Access (PWA) to SPM. While we have had SNOW for a while now, we have not really had the opportunity to manage projects end-to-end in SPM. Are ther...
Hi Community,I have a requirement to display a custom-created field called 'Plan Item' in the Personalize Columns panel and list filter on the Investment (Demand/Project) list view, but it is currently not showing up.What I've done:- Created a custom...