So I have enabled this configuration and set the setting to 1 min. In Browser A, I logged i as Agent and set myself available in SOW. In Browser B, I logged in as end-user and connected to live agent. Then i went offline in Browser B. In Browser A, I...
Hi All,in the classic view, it is possible to export the risk tab rows into an excel file.I can't find the same functionality in the project Workspace. Does anybody know how to do that?Thanks!
I am looking for guidance on how to manage invoice creation and dispatch for projects managed in ServiceNow Strategic Portfolio Management (SPM), specifically covering the following scenarios:Requirement Overview:We have projects that run under:Time ...
Hi Community, I just want to know, what is working behind the idea to demand conversion. How the fields get copied from Idea to Demand. Please advice @Namita Mishra @Ankur Bawiskar Thanks,Reena
how to roll up budget to program and portfolio
I am designing an application in ServiceNow PDI. And for that, I want to user Agile Development to track application status. Can I download it in my PDI? Does it require any subscription or license?
Good afternoon, Is there anyone who can share with me the actual calculations used for the above-referenced widget? Our PMO is requesting this information or at least the logic on how this number is arrived at. Very rarely do the number match up and ...
In my fresh PDI with version Zurich, I have installed and configured Test Management 2.0 and created tests, test sets, one test plan, one test cycle and two execution suites. Both execution suites are linked to the same two tests. For the tests in ex...
Howdy!I find the planning calendars section of EAP to be extremely confusing. I can't wrap my head around how the hierarchy works. From what I can tell I have to"- Create a planning interval calendar- Create a sprint calendar- Load sprints into the...
Hi All, Is there a way to add nested portfolios within ServiceNow? We have tried positioning programs as sub-portfolios but the requirement is specific to having a parent-child relationship on portfolios. While technically it can be done by adding a ...
I have multiple system updates from different scopes in my US containing playbooks development, if you had such an issue, how did you handle it?
Share with me here your favourite Project Planning example done simply in SPM.
Many teams use Smartsheet for project planning and ServiceNow SPM for operational execution, demand management, project records, tasks, status reporting, and governance. The challenge is that when these systems are not connected, teams often spend t...
For resource assignments, in order to create the cost plan, we use the "Generate Labor Costs" when they are first created, and then again if the hours on the RA go up or down. Where can I tell if the hours increased/decreased on a RA so I can ensure ...
In ServiceNow Demand Management, what is the out-of-the-box behavior of the Value field when Assessment Required is set to false? From the documentation, it looks like the Value field is part of Assessment Data and is normally calculated from assessm...
