I am trying to create a business rule to validate the work_start and work_end dates on a Change Request. I can do this with this BR:Table: Change RequestOrder: 40When: BeforeInsert - trueUpdate - trueCondition - current.work_start.changes() || curren...
I'm trying to set up a group with access to put an update on our ESS portal and thought Content Admin would allow for this to happen. Apparently that isn't the case and we are missing one vital piece to the puzzle. Content Admin doesn't show the ...
I want to place ServiceNow Gateway in order to communicate to other ITSM Tools solutions under a private network, I want to know it is possible to doing this way, because the other ITSM Tools has no direct access to the public network. Or it can be ...
In User Administration i had seen like this "Manage users and map your organizational structure". I'm able to create users, but how to map a structure like the picture attached here? I am new to service now platform
Hi All, I've stumbled upon an issue i'm having and after a few days of stumbling around I figured I would ask the question here. I have two custom tables, u_employee which is an extension off the Task Table and then a table called u_employeechange ...
Just in the process of figuring out how I want our team members to request time off, get that approved according to the company policies and ideally also have that straight available in / for resource management.I am wondering if anybody has done any...
Hello Community Actual Travel Duration is a field in Work Order Tasks and is automatically calcualted based on Actual Travel Start and Actual Work Start. Both Travel Start and Work Start date fields are being populated correctly. And the Actual Wor...
Anyway to create a report off project baselines to determine variances to project schedules? We have project milestones which project managers are updating the planned end for manually and not informing anyone. For us, this is not ideal as limits tra...
I'm in form view, and have a lot of attachments on the record. So many attachments that the list at the top cannot display all the attachments. What I can do is manipulate the DOM and change the height of the div to show more. change ... <div...
I'm sure there will be plenty of time for practical discussions about SN implementation, but I would like to take a quick theoretical poll to understand how the group members view the different parts of this SIG fitting together - demand, project, pr...
Here is what I am trying to accomplish: As part of a Change Request Record Producer, the user selects from one of a set of Project Plan templates that closely matches the type of change. Or perhaps the workflow figures out which project template t...
Has anyone seen a situation where the cascade delete does not work and what did you do to fix it? Here's the scenario: I have two tables (Table 1 and Table 2 lets say). Table 2 has a reference field on it that references Table 1. On the diction...
Hi, I have a 'script include' which creates a .docx file as an attachment. I can execute that script as I am an admin ( I can create attachment through script). However, When I try this through 'non-admin' user, its not working at all ! Do I need t...
Hi, I currently display whether a record has an attachment in list view using the field style. Is there any way I can OPEN the attachment from list view? Many thanks, Madeleine
