In EAP, is there a configuration to modify the ribbon for planning items similar to modifying the ribbon in CSM? https://www.servicenow.com/docs/bundle/zurich-customer-service-management/page/product[…]er-service-management/task/config-csm-config-ws-...
I know there are a lot of posts about the Actual Start and End Date on a project task but I'm not sure how to get things working the way I need. What I would like is when a project task is moved to Work in Progress the actual start date is set to the...
Hi team,Can we change the resource capacity from FTE to hours at Strategic Planning Workspace.Please see the screenshot below, in the image below, we can see it's displaying number of person(FTE), I want it in hours instead of FTE:- @Namita Mishra Th...
Hello everyone,I have a field of type List on my Project form that allows selecting multiple managers (users).What I’d like to achieve is:When the project is submitted (or reaches a certain state),An approval request is sent to each manager that was ...
Hello, I have a question about the "Group By" filter in the Resource Management Workspace. When I select the group by filters for Primary Role, Primary Skill, or Parent Item, the chart displays "Empty" at the top. When I expand the section, the corre...
Hi!I have problem. In Strategic Planning Workspace -> Portfolio Planning -> I choose Planning and two columns that normally been there, disappeared. Program Increment and Feature Type. I cannot add them from Personalize cause there are missing. Does ...
How do I determine who is moving a story in or out of a sprint? I don't see the change marked in the "notes" section of the story. Am I missing something?
Hi , I have requirement as per that I have created a custom field called "u_knowledge_base" in the kb_submission table which is in open submission module. here in the field I have to show only the knowledge bases which are active and the users who ca...
I have a requirement to export Project Management Status Report to Power Point. I have created the Power point template and selected the report type as 'Project Status Report' But when I down the PPT from Project workspace > Planning> Export Project ...
Dear Team,If a customer purchases only the SPM module of ServiceNow , will the customer gets any Portal which is present as default? and what is the role of a virtual agent in SPM module?
Hello, we've added some custom fields to pm_prject, and added the same fields ( same names) to the demande table.is it possible to copy those fields from demand to project while using the ui action "create project" ? thank you
Hi All,In the Capacity Planning dashboard, the resource capacity is displayed based on month filters (Start Month and End Month).My requirement is to view and manage capacity based on Agile sprints instead of months.Is it possible to replace the mon...
HelloSee the attached in customer instance there are no projects under My Projects even though I have hundred under ALL PROJECTS, then in MY PDI see screenshot I see data under MY PROJECTS, what should I look for?Client instancePDI
In tsp1 project table randomly the view of the project is changing to Planning Console View.Even after changing it back to the default view again when we open any project it is opening in Planning console view.And only two users are facing this issue...
In the wiki (docs.servicenow.com), stories are well documented. After creation of a story, the documentation provides information on the fields in the story form:https://docs.servicenow.com/bundle/orlando-it-business-management/page/product/agile-de...