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Assign Skills to HR users and group

Cloud Dimensions wants to utilize skills when routing HR cases. When a case is assigned to a group and needs a particular skill, the system will look in the group to find who has that skill, then automatically assign the Case to that person. The reco...

PrathyushaR by Tera Contributor
  • 589 Views
  • 2 replies
  • 1 helpfuls

The HTML in the Idea form is not loading in PRD

Hello folks,When I go to the Production Idea Portal, the HTML on the Description is not loading for me and others. If just displays this moving dots. â€ƒThis is not the situation when I click on the TEST and DEV Idea Portals, which displays the correct...

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Hola Ola by Giga Guru
  • 1099 Views
  • 8 replies
  • 2 helpfuls

How do I modify a Project Template?

Once a Project Template is created, how do we edit that template?  Or do we have to create a new Project from the Template, edit the Project and save as a new template?

andytom by Kilo Contributor
  • 2746 Views
  • 9 replies
  • 3 helpfuls

Resolved! Viewing Agile Stories - Is there a better view available?

I have found two different views to display my agile stories, but both views show different types of information (ex: some fields are available in Stories, but not in Backlog Planning). I don't like that Stories does not show the Work Notes or Change...

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KarrieDash by Tera Expert
  • 744 Views
  • 2 replies
  • 0 helpfuls

flow designer

Create a new catalog item. It should take as an input an email account.

gauri06 by Tera Contributor
  • 429 Views
  • 3 replies
  • 0 helpfuls

Images disappeared after a while in Knowledge article

We want to insert a lot of images in Knowldge articles.Do we have to use the "Insert image" function or can we also use Copy & Paste?With Copy & Paste it is much quicker if you have a lot of images in an article, because you simply insert them and do...

MohamadMunA by Tera Contributor
  • 773 Views
  • 3 replies
  • 1 helpfuls

Alignment Integration for Dependencies

Dear all, I was interested in the possibility of syncing data from my risk table to the dependencies alignment table (sn_align_core_dependency). At out organization, dependencies are mainly managed by the project managers using risks (because depende...