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Resolved! Client script not taking effect -Display date

Hi,i've created a client script to set date on one of the form field. When i tested in the new project workspace it is not taking any effect. Could someone provide step-by-step guide on how to achieve this.  function onLoad() {   //Type appropriate c...

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Can't create a project from a demand

Hello,We have a couple of project managers who are trying to create projects from demands. When they do so the following error pops-up.As far as I can tell there no duration in the demand table. Does anyone have any ideas?David

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davidsmith by Tera Expert
  • 756 Views
  • 5 replies
  • 2 helpfuls

Resolved! HELP - Add new custom fields in idea portal - Data Lost

Good afternoon community, I am having a problem when I want to map the data of the new fields.When the call is made to create or update the idea, it is not saving the new fields.Debugging, I found that the requestParms is sent complete with the data ...

Resolved! Expense Types

Hello,My Organization needs to add different cost plans based like. for e.g GIS Capex\GIS Opex\Facilities Opex\Facilities Capex etc and each one of these could have individual cost such as hardware, software etc.Should GIS Capex or GIS Capex be diffe...

vineethnair by Tera Contributor
  • 1783 Views
  • 3 replies
  • 0 helpfuls

Cost plan & Cost plan breakdown issue

Hello ,I have a cost plan titled "FY24: Quarter 3 Opex," but the start fiscal period & end fiscal period  is incorrectly updated to FY23 in the cost plan breakdown.How can I change it to FY24 since I am unable to update it, even with admin access? Is...

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Operational Resource Plans

Looking for advice on how you all setup your operational resource plans?  Do you do it by group or user?  Right now we use one group, but I was looking at moving to assignment groups and using those for resource groups as well.  However there's also ...

Linda_G by Kilo Sage
  • 380 Views
  • 1 replies
  • 0 helpfuls

Clarification on Role Assignment in ServiceNow: ITSM vs. SPM

Hi All, I’m seeking clarification regarding role assignments within ServiceNow, We have shared some roles that related to Agile roles, but we are unsure whether these roles will be consumed from ITSM (IT Service Management) or SPM (Strategic Portfoli...

Portfolio Planning - Capacity Planning

Hi, wondering if anyone can help.  We have just migrated to Resource Assignments and have everything set up and ready to use the Capacity Planning in Portfolio Planning view.   I am wondering if there are any articles anyone knows of that goes throug...

KathleenC by Tera Contributor
  • 419 Views
  • 1 replies
  • 0 helpfuls

Resource Management Workspace

Hi Community, Could you tell me if it's possible to define a value for the “Allocation spread” and “Allocation type” fields when creating a resource assignmebt from “Resource Management Workspace”?These fields are not available on the form.Resource m...

Resolved! Unit cost value being converted from USD to BRL plan

Hi Folks  I have a problem with the unit cost in a cost plan related to a demand. Basically the value that I input in the field "Unit Cost", in this example, 300 with the entered currency as BRL is converting the value from USD to BRL in the demand (...

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Jo_o Pedro by Tera Expert
  • 570 Views
  • 3 replies
  • 1 helpfuls

Resolved! Sync stories between AD2.0 and Enterprise Agile Planning (EAP)

With the newly added plugin Enterprise Agile Planning we're able to create stories there and then see them on our Agile Boards, following the docs in here: https://docs.servicenow.com/bundle/xanadu-it-business-management/page/product/spw-eap/referenc...

Pelayo by Tera Expert
  • 1253 Views
  • 6 replies
  • 5 helpfuls