SPM -NDemand and Capacity Management
Hi Team Can I get some reference and available videos or training material on "How capacity management is helpful to service provider to meet the capacity of available demands. ThanksSathish
Forum Posts
add new user to group operational resource plan
Has anyone been able to figure out how to add a new user to a Group Operational Resource plan? It's referenced in the Rome release notes but the links go to the information for allowing management of operational resource plans in the allocation work...
set process step field of approval record
Hello experts,I want to set "process step" field of approval record based on RITM reference user table variable.But process step is with different table "process_step". Thanks,Anusha
Agile Development > Epic State auto populating to complete on Submit
Hi ServiceNow Community Has anyone perhaps encountered something similar?In the Agile Development Application I have created a Product, Theme and Epics. When creating an Epic - on load of the Epic form the State = Draft. Once I click on Save / Submit...
Add Filter on UI Page
Hi,We have a button on the demand form . On click - it shows all the published knowledge articles.I need a way to add the filter so that user can filter the knowledge records based on name.Attaching the screenshotOR Need help on on this solution- I n...
Portfolio planning workspace : how to track the planning item of pm_project and dmn_demand table
Hi team,In portfolio planning workspace I just need to understand how can we track the existing planning items of the exact table of project and demand pm_project and dmn_demand. As of now on this tool we can track the item of sn_align_core_project a...
Explain the difference between "pm_project" table and "sn_align_core_project" table?
The portfolio planning workspace displays projects only from the "sn_align_core_project" table but the project workspace is made to handle projects from the "pm_project" table. Could someone please explain the difference between these two tables? @An...
Hide activity section from specific group in Service operation workspace
I have a requirement to hide the activity from 1 group, it should be visible to others.
Resource allocation
Hi Everyone, Is there any report/dashboard available where users can see their project allocations. Let's say I am employee of company, I want to see what projects I am allocated to this month or week. I will have only time_card user role and I will...
APM Application category multiselect
Hi,the Enterprise Architecture team wants to change the Application Category field into a multiselect field.They want to link a business application to more than 1 application category.Is this something we can do without messing up the Enterprise Arc...
Report showing requested resource plans, by resource group in date order
Hi All, I am trying to get a report that would give me the hours per week that are in a requested resource plan status, split into resource groups. This would be similar to the allocation details report however just showing the requested column and b...
Resolved! Fetch last added additional comments/work notes into email notification
Hi there, I need to fetch recent additional comments/work notes into email notification. i have used current.comments.getJournalEntry(1) & current.work_notes.getJournalEntry(1) to achieve this. But I'm getting the time frame as well with the addition...
Resolved! Managing SPM license allocation
We have recently deployed SPM in our environment and I am a new SysAdmin for SPM. I was wondering if there is a way to report on the last time someone 'logged into SPM'? We have reached our license limit, but we believe there are some people who have...
Resolved! SPM PowerPoint add-in
Hi all, I'm working on creating a custom PowerPoint template, and although I've followed the guides, I can't find the ServiceNow plugin in the available list when I try to install it. Any ideas? Could this be related to PowerPoint compatibility, or h...
Populate Secondary Project Manager on Status Report (SPM)
All, I have a field called "Secondary Project Manager" on the project form. On the status report, I want the "Secondary Project Manager" to be populated with the name inserted on the field. However, it does not seem to be working.Currently, the Secon...
