@Ankur Bawiskar Can you please help me on how to prevent generating emails to specific email id in servicenow.but other should work properly.Is there any specific way that we can stop email to guest@example.com are generating some performance issue....
Hi all,Can anyone tell me the best practices when it comes to setting up custom schedules? For example, we have 4 people in my team who work different hours compared to the standard schedule, and I just want to ensure I set them up appropriately in-l...
Hello everyone.As a system administrator, I want to customize forms in the project workspace view.(This is the form that appears on the right side of the screen when a project task is clicked on the Gantt chart screen.)For classic view, I can do this...
Hello, Trying to hide all "Change Task" and "Change Request" items on the Resource Management Workspace. Any ideas on how can this done? Highly appreciate any suggestions. Thank you!
Greetings, We have created a resource plan with the resource type set to 'ROLE,' and the associated task rate model is populated with "Rate model" (which contains Resource Role & Users - refer to the snippet: Rate model).When the resource plan is cre...
Hello, I am trying to configure Capacity Planning in the Strategic Planning Workspace. What permissions do I need to be granted to have permission to access to capacity planning? I am viewing this message in the portfolio plan that I have created.
Hi Community, I want to know where can I find industry standard implementation of PA enabled dashboard for ITSM and other modules? I am a bit lost in terms of where I can find them. I have been tasked to find the current industry standards for a Perf...
Hi All I wanted to add "Related record" tab in project workspace and under that all related list should appear similar to the incident record in service operation workspace. Currently , the related record is shown in the project workspace as individu...
Hi everyone,We're experiencing an issue with Resource Management Workspace in ServiceNow. When users submit their timesheets, the actual hours entered for Project A are appearing under Project C in the Resource Management module. However, the timeshe...
We're looking to get started using document templates through the project workspace and can't seem to figure-out where the default templates live in the system. I would expect that they could be found under Document Templates / All Document Template...
How do you complete a resource assignment? Earlier in Resource Plans, if there was a piece of task completed before the planned end date, the project managers had an option to mark the resource plan as complete. I am not able to see any such option i...
Hello, I'm trying to understand the relationship between Agile stories/epics, SAFe stories/features within the new Project Workspace in ServiceNow, specifically when the project execution type is Agile. I'm seeing inconsistencies and would like to as...
Trying to understand if its best practice to create a new Agile Group for users or if by adding "Agile Team" to their existing assignment group that is the same thing. What is the purpose of each? Does one grant more access than the other? Not fo...
I am unable to use project workspace for Engagement project. Request the process to use it.
Hi All,I have added and configured an additional planning attribute. It is showing in SPW under resource capacity as well as resource assignments but cannot see it under Resource Management workspace. There is no option to add the additional attribut...
