I am trying to change the category associated with tickets. For example, when you select add a time sheet on a SCTASK in the portal, it creates an entry and automatically assigns it to the "Task work" category. We would like to change this to a custo...
We are currently implementing the Resource Management Workspace for our organization. We noticed that whenever we are creating Resource Assignment system is creating resource plan in allocated state directly even if the Resource Assignment is not App...
Hi everyone,I'm facing an issue where, after all stakeholders have approved the project and it moves from G0 to G2, the phase field takes time to update. However, the email notification is triggered immediately, before the phase field reflects the co...
We're preparing our migration to the SPW & Capacity workspaces and our process owners are asking for data on 'who' is currently using the legacy workspaces. I have been unable to find any information or table data that would help indicate 'who' and ...
I'm trying to build a report in ServiceNow that shows how much business time (SLA time) each developer has consumed today, regardless of whether the:SLA started today, orThe story/stage (e.g., "In Progress") began today on an older task.The standard ...
While developing a UI Action intended to redirect users to an external site, we initially implemented the redirection using the window.open() method. This approach had worked successfully in our previous developments. However, during today's implemen...
Hi everyone,how do i add more fields into the popup that appears after clicking on the new button in the project workspace.I cannot seem to find this new button on the Project Workspace UI Builder either.thanks.
Within the resource_aggregate_monthly we have the breakdown of: Availability Capacity Non-project Time Project Allocated Non Project Actual Project Actual Project Confirmed For capacity in particular what is the trigger for a resource to appear on th...
Hi everyone,I'm trying to trigger a Flow in Flow Designer when a Project is created from a specific Project Template.We are not using Assignment Groups to distinguish which user created the project, but we do have a custom form view used by certain u...
How is ahead of ServiceNow SPM and Atlassian Jira when it comes to project management?
Hi All,Actually we have send an email notification to demand manager and which is having link to demand i native ui , but if i impersonate with the demand manager it redirects to esc portal and the link also open in the form in portal view only but i...
Hello Experts,We have a need to track non-human resources e.g. machine or crane in ServiceNow and use this resource in project scheduling.Is it possible to have a non-human resource in ServiceNow and use it like a resource in Resource Planning ? Bes...
Hi Community, I am struggling a bit with the internal integration between Demand & Project (Execution Table) and the Planning Item (alignment table). It seems that when we set up the internal integration, we missed the linking of the "state" field o...
We occasionally bring on project-based PMs and want them to manage their work within the SPM module. However, we need to restrict their access so they can't view other ongoing projects or financial data, which could give their organization an unfair ...
Hi Community, The use case is the following: we have 2 teams using SPM separately and they would like to have the fiscal periods like this:a. Team A wants fiscal year to run from Jan to Decb. Team B wants fiscal year to run from April to March I am a...
