Cannot Change Project State to Pending , unless all tasks are moved to Pending

Nazia1
Kilo Expert

‎08-17-2020 02:28 AM

I have a Project which is currently in work in progress and have two tasks.

The first task is closed complete and second is pending.

I am required to make the project as Pending but it wont allow unless all the tasks are set to pending but ideally one of the task is closed complete.

 

Is there any suggestion how to handle this.

 

 

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Miguel Donayre
ServiceNow Employee
ServiceNow Employee
In response to Willem

‎08-17-2020 03:35 AM

Your article doesn't mention the project to the project task relationships when it comes to changing the Parent project's state.  

 

 

 

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Willem
Giga Sage
Giga Sage

‎08-17-2020 02:36 AM

In addition, this article describes it very clear:

https://community.servicenow.com/community?id=community_article&sys_id=72aca625dbd0dbc01dcaf3231f961...

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Miguel Donayre
ServiceNow Employee
ServiceNow Employee

‎08-17-2020 03:29 AM

Hello Nazia,

That's the OOTB functionality and there is no way around it. One thing to keep in mind when you change the state of the closed Project task is will remove the actual dates if the project task time constraint is not "start ASAP".

Can I ask why you need to change the Parent Project state? 

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