Change Report Color

[john_lagurdia]

I would appreciate some help with reporting colors.

I have created a report called "overall project health" using the project_status table, a type of semi donut and grouped by overall health. It displays the values from that table of Red, Yellow & Green, but the only color in the graphic that is correct is green. For example, the Yellow status results display in a blue color on the graph. Is there a way that I can change the colors so that values Yellow = a yellow color and Red = a red color? I would like to change it for this graph only and not the entire system if possible. Thanks for your help!

[Chuck Tomasi]

Hi John,

Yes, check out this page for how to customize your chart colors:

Configuring Chart Colors - ServiceNow Wiki

Then remember to use the gear next to the type field to use the custom colors.

[john_lagurdia]

Thanks Chuck. I was on the right track but when defining the colors found that the value was case sensitive. I was entering Yellow instead of yellow, etc. Thanks for the gear tip as well. I would have missed that! I really appreciate the help. Thanks! You deserve          

[Chuck Tomasi]

I only remember the gear because of another community thread I helped with earlier this year. We went round and round until that came up. (It should be clearer in the wiki/docs site, IMHO.)

After you've tested it, let me know it if all comes together to answer your question.

[Nancy Page]

The link above is broken.  Anyone have the current link?