Changing from Scrum view

Bud_DuPlessis
Tera Expert

‎08-30-2017 08:24 AM

I've been unable to change the Form view on Stories from Scrum to any other view.     I'm doing this as admin and have verified that no View rule exists on rm_story.     Is there some global script/setting that is controlling this behavior?

Labels:
  • 1,945 Views
6 REPLIES 6

Jaspal Singh
Mega Patron
Mega Patron

‎08-30-2017 08:41 AM

Hi Bud,



It is being closed globally as the Table has view set as scrum



find_real_file.png



Also, when I had a look I could see 3 view rule set up as below on story table.


find_real_file.png


Preview file
31 KB
Preview file
18 KB
0 Helpfuls

Bud_DuPlessis
Tera Expert

‎08-30-2017 08:54 AM

I don't think that's it.     The records you are showing are from the sys_ui_form table which is where multiple Form views for a table are stored.     For rm_story, we added the "SN Team" view but we can't change to it or Default view.     However, there are multiple views on other tables, such as catalog_ui_policy, and we can change views on those.     The problem seems isolated to SDLC world.



find_real_file.png



find_real_file.png


Preview file
25 KB
Preview file
28 KB
0 Helpfuls

Jaspal Singh
Mega Patron
Mega Patron
In response to Bud_DuPlessis

‎08-30-2017 09:02 AM

Hi Bud,



Possible cause of this is view rule. Even I had no option for changing view but I disabled all View Rule relating to story & I was able to see the View option.


0 Helpfuls

Bud_DuPlessis
Tera Expert
In response to Jaspal Singh

‎08-30-2017 10:06 AM

I verified that there are no View rules in effect.     I've since evaluated this on my personal instance where it works.   Since my personal instance is far more OOTB, I'm going to open an incident with HI.



Thanks for your input.


0 Helpfuls