Join the #BuildWithBuildAgent Challenge! Get recognized, earn exclusive swag, and inspire the ServiceNow Community with what you can build using Build Agent.  Join the Challenge.

Client Script to Hide Tabs in incident

edhefford
Kilo Expert

Hi All,

I have a requirement to create a Client Script to hide 2 tabs within the incident view when a certain assignment group is selected.

The client script should run onLoad and achieve the following outcome:

When assignment group VC Office is selected, the Related Records & Resolution Information tabs should be hidden.

find_real_file.png

Is anybody able to help me achieve this? Im hoping and imagining its pretty simple.

Thanks in advance

Ed

1 ACCEPTED SOLUTION

HarshTimes
Tera Guru

You can write below script

if(g_form.getValue('assignment_group')== 'SYS_ID_OF_assignemnt group')

g_form.setSectionDisplay('related_records',false);

g_form.setSectionDisplay('resolution_information',false);

View solution in original post

4 REPLIES 4

Michael Fry1
Kilo Patron

Take a look at the out of box client script - PIR visibility - on the incident communication plans table. It shows/hide related lists based conditions.

HarshTimes
Tera Guru

You can write below script

if(g_form.getValue('assignment_group')== 'SYS_ID_OF_assignemnt group')

g_form.setSectionDisplay('related_records',false);

g_form.setSectionDisplay('resolution_information',false);

Hi @Harshtimes, that's done it! Thank you

Great!Please mark it answered .

 

-harsh