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Making attachment mandatory in Test Management 2.0

Hi everyone, I have a requirement to make attachments mandatory in Test Management 2.0 for test steps that are in state 'Blocked' or 'Failed'.I have tried various customizations to the macro bellow (test_step_list), but none of them are working:<?xml...

Document Management

There is new plugin named Document Management. after installation of that plugin, added the document tab in the related list in project form. How to add the documents in the related list of document form.The existing documents which present in the at...

Jyoti33 by Tera Contributor
  • 403 Views
  • 1 replies
  • 0 helpfuls

HELPPPP !!!! Idea Portal, Create a Idea

Whenever I am trying to create a idea on idea portal , it is showing category as mandatory .Is there any possible ways to make it unmandate .I tried making it false in IM Create/Edit widget but the asterisk has gone and its still showing the filed sh...

Hitesh Ramba by Tera Contributor
  • 1692 Views
  • 18 replies
  • 0 helpfuls

Resolved! Program level Benefit Plans

Hi team, Can you create Benefit Plans at the Program level, or is this only a rollup of Demands and Projects?

GPenetito by Mega Expert
  • 653 Views
  • 2 replies
  • 1 helpfuls

Migration to Resource Management

SCENARIO:  Moving from an old MS Project instance to ServiceNow.   Everything about Demand and Project is golden.  Resource management though....   I have my own opinions on this but I'm looking for a broader consensus.What's the best strategy for mi...

Uncle Rob by Kilo Patron
  • 1246 Views
  • 3 replies
  • 0 helpfuls

Copying values from cells to paste into a document

In a project plan, is it possible to select multiple cells and copy the values so I can paste them into a document? Reasoning: I may want to talk to my team about multiple tasks in a meeting. I want to be able to copy the WBS and Short Description of...

KarrieDash_0-1740593312421.png KarrieDash_1-1740593341380.png
KarrieDash by Tera Expert
  • 404 Views
  • 2 replies
  • 0 helpfuls

(new) Project Workspace - can't create a new project

I've got a few instances (DEV, PROD, PDI)... the only one where I can't create a project in the new Project Workspace is PROD.  The UI Page that pops up when you click the "Create Project" UI Action is missing the Project Class dropdown.  Each of my ...

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mikereaves by Tera Expert
  • 778 Views
  • 2 replies
  • 0 helpfuls

User Role for read/view access to the Service Operations Workspace

User Role for read/view access to the Service Operations Workspace Does anyone know what role gives a non-fulfiller read/view access to the Service Operations Workspace?  This is a management type role that doesn't ever need to edit a record? Hoping ...

AN2023 by Kilo Guru
  • 354 Views
  • 1 replies
  • 0 helpfuls