Background:The the it_demand_manager role contains the demand_manager role which contains the scrum_admin role. I don't understand why a high-level role like scrum_admin would be buried deep within another role. We're a new SN shop and all of our co...
In the new Resource Assignments, I am seeing that unapproved resource assignments are showing up for resources on their timesheet. For example, I am requested (pending Resource Assignment) for a Project and a Demand. Using the Time Sheet Portal, the...
Hi Community,I'm working in the Strategic Planning Workspace in ServiceNow, and I noticed something inconsistent:For records where the Planning Item is set to Project, I see options like:Open project workspace classicOpen project workspace newOpen pr...
Hi Team,We had a requirement to integrate SNOWFLAKE with SERVICENOW via key pair authentication. Can any one guide the steps how we can implement in servicenow.
Dear Community, I need to migrate Resource Plans to Resource Assignments. Based on the documentation, the Allocation spread is always Even. Our Resource Plans has some customisations for monthly values, like 3 FTE for January, 6 FTE for February, the...
The scenario planning feature in the SPW is a gamechanger. It's great to see how people evaluate their planning differently when they can see how their inclusions/exclusions impact delivery of the Strategic Objectives. However, the Primary Goal is ...
Hey all, In (Classic) Project Workspace - there is a section to click into Status Report where weekly reports can be generated. There is a UI action to Copy to bring over filled in fields from one week to the other. However, we have some custom field...
Hi SPM Community, We’re trying to display legacy projects (created in pm_project) inside the Strategic Planning Workspace (SPW)under Portfolio Plans, but they don’t show up. If we create a project manually via the Advanced Planning Workspace, it sync...
Hi team, the system is generating Capacity and Availability also for months prior to when the resource started working (e.g. we have someone starting in June 2025, a Resource Plan is created for a period June – December 2025, but the system is automa...
Hi all, I’m working in the Strategic Planning Workspace (SPW) using the Xanadu build, and I need help validating the best way to restrict visibility of Portfolio Plans.What I’m trying to do:Ensure that users only see Portfolio Plans they own, unless ...
I would like to create a schedule that create a incident on a specific date. from example 08/07/202515/07/202508/08/2025etc I have created a template to create the incident.I can get it working on the week/day etc. but can not see a why that I can ...
Hi all, There's any best practice to use SLAs in Demand Management? Many thanks
Hi all, About integration between Demand and Test Management in ServiceNow:- When tests are needed in a demand if it is not about execution?- How tests can be an automated step of demand process? Because based on my understanding, Test Management is ...
Hi everyone,I’d like to clarify which Agile capabilities are available with the Standard ServiceNow SPM license in the Yokohama version.I know that Agile functionality can vary depending on the license tier (Standard vs. Professional), but it’s not v...
Hi all, Some questions about Project Management: - Change of state and phases are automated? If so, which are the triggers?I see that as soon as a project is created the state is Pending and the Phase is Initiation, what about the others? It seems th...
