Hi Community,I have some questions in the attached diagram. From my understanding, Enhancement one type of change/improvement to existing service/product in the instance. However, if so, why Change is the next step of Enhancement? In addition, change...
Hi All,I am trying to understand the functionality of configuring security for a project in project workspace as part of Yokohama release, I have enabled the necessary plugins and did the configuration in project record. When I impersonated with the ...
I have a timeline visualization that only works in 2D; when I try to view it in 3D I receive an error message: 'No panels available - To view the Timeline Visualization, verify the configuration settings'. I doubt anything was changed from the OOB se...
I have a field on case (sn_customerservice_case) now I want to give users ability to perform global search on that field , please provide me the steps how to do this.
Hi Community Members, Can you pls help with the subjected issue. I have a requirement where client want to showcase the project budget related link to it_project_manager. I made changes to UI action and add the role to condition. IT Managers are now ...
Hi Everyone,The item details tab is not visible in my client's instance project workspace, it is there on my PDI:What could be a possible cause for that?Thanks,Kartikey
Is there a way to pull Risks and Issues into the Program level status report? Is there a setting that needs to be activated?
Hi there! An specific client is requesting the incorporation of payback period in demands and projects. It involves building robust script and a lot of customizations so...I'm trying to find any simple solution. Do you know about ootb solutions or an...
Can members of same group have different hourly rate based on employee location and grade? @Luis Ataide @Namita Mishra
Hello,Is it possible to associate a defect to a specific test (or to a failed execution of a test) using Test Management 2.0 – Yokohama release?Is there a built-in field or relationship for this?Can we track defects raised from failed tests in a stru...
Hi community, we are still considering how to use RIDAC in ITBM because today we only use actions and project change requests. Can somebody give an example from practice how to use the ridac workflow as described in snow documentation? Thanks in adv...
What is the difference between role and skill in resource management? Looking at the demo data, they seem interchangeable.
NB This is updated with detialed description in the comments below with screenshots Hi,We are implementing Resource Management Workspace for a large client and have encountered a peculiar issue when creating operational resource assignments. When cre...
Hi,I need to list all scrum tasks of a project in the same type of view as we can have to list stories or epics.It appears there is no way by default.Is there a plugin, or a script to add somewhere to make this possible?My need is to be able to dupli...
How can set rates be assigned to contractors without considering their Group or Role? Each contractor has their own unique rate. I require a rate model that can accommodate role-based assignment for staff and individual rates for contractors. Our pro...