Hi, does this happen to any persona, incl. admin or just to project users?
We discovered a similar issue after upgrading to Xanadu and updating the sn_pw plugin, except the fact that admin persona would not see this particular behaviour. Also in our case we also noticed that existent project tasks if amended, their changes would not always save and refreshing the Planning page would reset to previous values.
After raising a case with SN Support they confirmed it's a bug and provided a work around by commenting out some code lines, see below:
They also raised PRB1819369 in case you might want to check to see if it's the same issue you're having
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We have a script include: "ProjectWorkspaceSaveApi" which is used to save any changes being done on Planning page of the Project workspace. The issue here is in the api we have method named "_saveTasksWithBatchApi" and the below logic in lines 302 to 310 is failing. Below is the logic for the same
if (!accessCheckedTables[table]) {
gr = new GlideRecord(table);
if (gr.canWrite())
accessCheckedTables[table] = true;
else{
gs.info("Vikhil canWrite and table" + table + " " + gr.canWrite());
return emptyObj;
}
}
I have added few logs which can be ignored. But this is the logic which is causing the issue and not allowing the users to save the changes being made by the user even after they are having write access to the projects. I have commented the above lines of code and it is working fine now. As a workaround you can comment that code and this is a defect from our end .
