Demand Process flow

Yanick1 · ‎01-31-2022

Hi,

Could you explain me how Servicenow do to swich between "Complete" and "Deffered" in the process flow ?

Regards

Miguel Donayre · ‎01-31-2022

Hi,

That is handled by a business rule called "dmn_demand_ProcessFlowList"

View solution in original post

Saurav11 · ‎01-31-2022

Hello,

Below article has your answer:-

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0787101

Please mark answer correct/helpful based on Impact.

Saurav11 · ‎01-31-2022

Hello Yanick,

I saw you had marked my answer as correct earlier any reason why you changed it as I had given the answer first.

Thanks.

Miguel Donayre · ‎01-31-2022

You provide a link. My answer was more detailed.

Saurav11 · ‎01-31-2022

But both are the same thing isn't it.

On the article as well same thing was written.

Don't worry I don't want the point

This is my first month on community giving answers so I am just trying to understand the thought process as it would help me to give answers in a better format in the future.

Cheers!!!