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Turning on Resource Assignment & Capacity

Hello AllI don’t see Resource Assignment or capacity as part of PPM Standard plugin?can anyone guide me how to get these activated?thanks

Mary by Mega Guru
  • 2068 Views
  • 8 replies
  • 2 helpfuls

Project Import from MS Project - ERROR - wbs_exception

Hello everyone, we are having a problem when importing projects from MS Project.When the import process is carried out, the WBS field and the WBS Order remain empty and when the tasks are reordered, the wbs_exception error is generated. Summary: When...

aserra_0-1716556722620.png aserra_1-1716556777908.png
aserra by Tera Contributor
  • 638 Views
  • 1 replies
  • 0 helpfuls

No expense line created for Operational category timecard in SPM

Hi All, Our customer wants to track the efforts towards different kinds of operational work type under different operational categories. They doesn't want to log it under KTLO. So I have created the operational categories as per their requirements an...

Talya by Tera Contributor
  • 503 Views
  • 4 replies
  • 0 helpfuls

Resolved! How to Hide Project Details in Time Sheet Portal?

 Hi everyone,I need some assistance with configuring the Time Sheet portal in ServiceNow.Our requirement is to hide project details from the Time Sheet portal. Specifically, we want to achieve the following:1. Time Card Users: They should only be abl...

Marium_07 by Tera Contributor
  • 601 Views
  • 2 replies
  • 0 helpfuls

Cascade timeline for all projects

I am seeking a solution to display multiple projects in a cascading timeline format, similar to the Investment Portal. However, this method has a drawback in that it cannot access more than one milestone. Conversely, the planning console allows acces...

Idea Portal Visitor Stats?

Hello, I am wondering if we have the ability to capture the number of visits to Idea Portal module per month, and if so, where we can grab that data for our tracking.

Garth_AZ by Tera Contributor
  • 457 Views
  • 2 replies
  • 0 helpfuls

Integration with Azure DevOps

Hi guys,  I had done a integration with Azure DevOps ( from Azure to SN ), and everything is ok except the sprints. I tried to import the sprints to the rm_sprint table, and I dont receive anything.  Anyone know why this happen?  Thanks for your help...

Eduardo Isca by Tera Contributor
  • 3265 Views
  • 4 replies
  • 0 helpfuls

Need to give access to all of the childs of a project

I have a query business rule to provide access to user according to some conditions mentioned below: record.assigned_to == ME OR record.assigment_group == ME OR record.additional_assignee_list == ME OR record.parent_record.project_manager == ME OR re...

Naman10 by Tera Contributor
  • 245 Views
  • 1 replies
  • 0 helpfuls

Adding custom operational (Other) work type - Time sheets

Good afternoon, I have a use case where the customer wantw to have their own custom operational code in addition to the OOTB (KTLO, Admin, Meeting, etc.).  If this possible and where would it be entered? Thank you

Tim138 by Tera Contributor
  • 1436 Views
  • 6 replies
  • 4 helpfuls