Remove "New Project Workspace" button from Classic Project Workspace
How can I remove this button from the Classic Project Workspace? Our customer is being bothered by it.Edit: Besides disabling new_project_workspace_link macro
Forum Posts
Best practice for importing Monday.com projects into SNOW SPM?
We have our SPM/PPM setup accordingly and would like to import several pre-existing projects into SNOW. Several projects are currently handled through Monday.com boards which we would like to import. Are there any recommendations or best practice f...
Can you confirm the Strategic Planning Features available for standard licensing?
Is it true that only Efficient Planning and Roadmap Milestones are offered in Pro. The rest are available in Standard? Goals framework: Create goals, set targets, align work, and evaluate progress to drive business outcomes.Portfolio plans: Build pe...
Project status field (red,yellow,green) is dependent on project tasks, how to stop this dependency ?
When any of the project tasks do not meet its planned end date , project status is changing to red. Client doesn’t want this to happen, project status should only depend on planned end date of project. please help me in achieving this .
Resolved! How to record and set user availability with the SPM and Demand Management modules
Hi all,It's been a long time since I posted last, and equally a long time since I've used ServiceNow in my day to day work. However, with my past experience of working with ServiceNow, I've been tasked with looking into the SPM modules and demand man...
Importing Resource Plans from Excel
Have you ever imported resource plans from Excel? Stakeholder had everything in word docs and they exported to Excel ... gave me projects, groups, users, and the time dedicated to each user across timelines. I built an import set to first import...
Virtual Agent Minimise chat window message can see in 3 line where as prod can see in 2 lines.
Hello community, Virtual agent on portal, will open VA by clicking on X button (Open chat window), when hover over on X button to close message can see Minimise chat window coming in 3 lines (in XANADU upgrade instance). When compared with Prod(Non u...
Collaborative Work Management Questions
Hello - Couple of Questions: Collaborative Work Managment Regaring the 'My Work' section. Is there a way to incorporate that with the work in Self-Service 'My Work' section, so we can include catalog tasks/incidents outside of SPM? Are we able to pu...
Role for SPM ERD (Entity Relationship Diagram)
I was asked to grant someone access to the SPM ERD (which I believe stands for Entity Relationship Diagram), but I cannot find a role that specifically relates to that access. Does anyone have any pointers to share? Is it part of a bigger role?
Start date and End date do not populate correctly when pm_project_task record is created from script
I have been asked to create a Record Producer so that managers can create Project Tasks directly from the Service Catalog. They just need to fill Project, Short Description, Assigned to, Planned Start Date, Planned End Date and Planned Effort fields ...
Resolved! Snapshotting Financial Forecasting in Next Experience
Hi all,I've been working on getting a client ported over to the Next Experience, specifically project-based financial management. Everything seems to be fairly straightforward, save for trying to nail down how financial forecasting snapshots are supp...
new project workspace not showing "new" and "manage" in related lists
Hello community,new project workspace not showing "new" and "manage" in related lists. we have a requirements as a related list on the project, when i open the project in classic view new button is visible on the related list, however, when we open t...
Capacity Management for IT services, how it is calculating and implementation guide work flow
Hello, Can anybody help me with detail workflow for Capacity management , and the implementation guide for capacity management. I see whenever I am searching for capacity management , it shows me capacity management for resource allocation in terms o...
Capacity Management for IT services, how it is calculating and implementation guide
Hello, Can anybody help me with detail workflow for Capacity management , and the implementation guide for capacity management. I see whenever I am searching for capacity management , it shows me capacity management for resource allocation in terms o...
How demand score is calculated
According to ServiceNow documentation, the score is calculated this way: ((10 - Risk) + Size + Value) / 3. However, going to a fresh developer instance, it seems to totally ignore the Size. Please check the below 2 screenshots. In both screenshots, I...
