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01-23-2025 12:07 AM
Can you please help me on how to prevent generating emails to specific email id in servicenow.but other should work properly.Is there any specific way that we can stop email to guest@example.com are generating some performance issue.
Thanks,
Shekhar,
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01-24-2025 12:59 AM
Hope you are doing good.
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Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader

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02-04-2025 05:22 AM
There is also a field called Notification on sys_user. If the email addresses you're looking to omit are associated with user records, you should be able to set the Notification field to Disable.