what is new SNC.PlannedTaskAPI();
Hi,Can anyone explain what is "new SNC.PlannedTaskAPI();". I could not find it in script includes. Please helpThanks
Forum Posts
What is the difference between pps_admin role and the new Kingston it_pps_admin role?
Trying to figure out the difference between these 2 roles.What did they take away from the older roles and add to this new role?
How to report on Project Budget vs. Actual
We have a need to show the Total Budget vs. Total Actuals on projects. I thought there would be an OOB Database View since I figured this was a pretty common use case, but I was unable to fine one to help. I’m curious as to if/how folks using Projec...
Scrum Teams vs Work Groups
So it looks like the SDLC / Project areas of the tool have a concept called "teams", which for the life of me looks exactly like Assignment Groups but without the roles.Much of the OOB sprint planning seems to hinge on that Team concept but I can't u...
Database view to show servers with no relationship to a business service
Hello SN Community I'm trying to create a report which I think will require a database view. I want to identify Windows servers that do not have a "depends on:used by" relationship with a Business Service. I've been working on creating a databas...
Resolved! Can you dot walk to fields on pm_project table from pm_project_task list view?
We have a few customized fields on the pm_project table that we need to show on a list view of project tasks. For some reason, I cannot figure out how to dot walk to the pm_project table. The fields for top_project, parent, and so on are only showing...
How to view project tasks that are assigned to me?
We are currently evaluating ServiceNow PPM for project delivery to external customers (customer on-boarding). I have a demo instance that I am using to evaluate PPM. Our initial usage will be very basic and I have setup projects, templates, project...
How to get a reference field value from a field on a service portal form
Hi all, i am trying to get the value "employee_number" from a user field on the form on our self service portal. I will explain better: I have a field which asks "who are you logging this on behalf of" and I want to get the employee number of the p...
Resolved! Agile Development 2.0 : Releases Groups and Sprints
Hi, With Jakarta Agile Development 1.0 has been replaced by Agile Development 2.0. In Agile Development 1.0 we usually created a Release, than split it up and several sprints. I recognized that in Agile Development 2.0 the relationship between sprint...
Assessment Survey is not triggering in Demand Module
Hi All,Assessment Survey is not triggering in Demand Module.Whenever the demand's state is changed to Screening, it needs to trigger the Assessment Survey to the respective stakeholders.What would have been the issue here?Please share your thoughts.T...
Gant view for demand and projects
Does ServiceNow have a Gantt view I can pull that shows all active DMNDS and PRJ to see where we have collisions?
Three tiered Catalog Item structure - Critical viewpoints
When I first started my ServiceNow journey, one of the hardest concepts to wrap my head around was the 3 record layers of an executed Catalog Item: Request Item, Catalog Task, and Request. I've only had the privilege of working for two ServiceNow cu...
Resolved! Cannot assign Resources to Project
I am using Resource Management to allocate approved resources to the Project. I am not sure what I am doing wrong.But I've created a Resource plan with specific resources and got them approved.Created project tasks. But when I impersonate the assigne...
Linking between an incident/service request and Agile user stories?
I would like to know whether we have a option to convert a incident or a service request to a Agile user story?Or can we refer or link them to a story?
Instance Post Upgrade Check
Hi All, I created a request from Service Now for my Dev instance upgrade, Which is done now. Upgraded from Eureka to Helsinki. can anyone provide me the checklist which i should be going through after the up gradation??and also suggestions on what mi...
