Experimenting with User Based Resource Assignment from New Project Workspace

Karen3
Tera Contributor

Hello:

 

I am experimenting with Resource Assignments in the Washington DC version for ServiceNOW.     We have resource assignments enabled, Employee Profiles setup etc.

 

In the New Project Workspace, I have a project where I have converted the Resource Plans to Resource Assignments.  I can toggle to add or view resource assignments in the bottom pane.     It works fine if I want to assign to a Resource Group. (by picking a Group in the group field).  However, when I try to make a resource assignment to an individual User  (by selecting a User name in the Resource Field)  the line just gets blanked out.  I do not recieve and error and the line I added does not stay on the screen.      As anyone else experienced this behavior?    Is there a setting that needs to be turned on.  I 've tried in multiple browsers but get the same behavior.

 

Any help would be appreciated.

0 REPLIES 0