How can we create a Group by View in ServiceNow

[nnethikunta]

Hi 

Can someone please help me in creating Group by View, wanted to have Grouping based on capability

[Sohail Khilji · Accepted solution]

Hi @nnethikunta ,

1. Open sys_dictionary.list in Native UI
2. Filter with required Table Name and Column Name that you want to restrict.
   
   For example, Opened Dictionary entries page, filtered table name = Incident, and Column Name = Created by
   
   
3. In the Created by Dictionary Entry page, below you can find Attributes sections.
4. Click New -> Dictionary Attribute page opens
5. Under Field name: "Attribute" update as 'Can group' and set the Value as 'false'
6. Click submit.

I hope these steps help...