Resolved! Functional currency field in cost plan table
User want system to manual select default currency if it is a Project from US(USD)and from IndiA(RS). how can we do this?
Forum Posts
Field service module and the "sign & confirm" button in work order
Hello Team, I installed the field service and i activate the button sign & confirm" in work order,i created the same button i the work order task i used the ui action and i call the ui page from this button but i dont have any result when i click in ...
Resolved! Time Sheet dashboard not working
Hi, we are planning to use the Time Sheet Dashboard, as a simple OOTB way to manage Timecards. However, upon opening it, most of the indicators on both Overview and Delinquent Activity show 'no data available' (despite there obviously being a lots of...
Cannot Change Project State to Pending , unless all tasks are moved to Pending
I have a Project which is currently in work in progress and have two tasks. The first task is closed complete and second is pending. I am required to make the project as Pending but it wont allow unless all the tasks are set to pending but ideally on...
Resolved! Project Score overview
Hello, Could you please help us to clarify where and how score for projects could be used, visualized or analyzed? Question has been raised as for demand we have bubble chart within the system and it is not clear what about projects score. Any additi...
Resolved! Field label not appear
Hello..I'm a newbie on servicenow. I want to ask about field label...there is User resource (user_resource) field on Resourse plan table, and the default type is reference, I change the type to List, but when I change back to Reference again, the lab...
Resolved! Managing reports when user leaves
Hi, I've just started as a Sys admin so learning almost everything from scratch - we have a colleague due to leave soon and they've created a suite of 21 reports in ITBM module. As these have been created by them and haven't been shared, will they di...
Resolved! Unable to confirm/allocation all hours when resource is over allocated
If user is already allocated and another resource plan is raised for same user, system allocated partial hours and puts remaining hours in "Resource Log". How can I change this behavior so that system allows more than 4 hrs allocation. This behavior ...
Total the hours for the resource allocation daily to a maximum of 8 hours per day
Hi All, In resource management, we have BAU and Project allocation which has different resource plans. Is it possible to add a validation that will set the hours daily to a maximum of 8 hours per day? In my screenshot, the allocation is for 2019-03-...
Resolved! Stakeholders from one project populating in another project
Hello, I have 3 stakeholders I added to one project that magically showed up in a completely separate project. I did not add any stakeholder to the second project. Is this a bug, or am I misunderstanding how the stakeholders work?
Capacity Management
Hi Team, What is capacity management, what is the process, how we can use this capacity management? I am new to this. I want to prepare PPT for this please provide a detail level. Thanks, Tharun K
Groups and Department relationship
Hi, Do we have Department and Group relationship. The one which I see from the Department record belongs to cmdb_ci_group . but that is not the group for user . We are trying to put BU->Department->groups in OOB table business_unit Thanks
Resolved! Is it possible to Reject a Timesheet that has been Approved?
I need help to figure out how to deal with incorrect Timesheets that were mistakenly approved. I can't figure out how to allow the approvers the ability to go back and Reject a Timesheet that they already approved? I can make the button appear but ...
User who submitted time card unable to edit existing entries on recalled time card
Hi Community, Per the documentation for recalling a time sheet: Result Changes the state of the time sheet and associated time cards to Recalled.Reverts the actual effort and resource hours in a project or demand created when time cards that ...
