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Resolved! Project Score

According to the below link the project score that I got the information for 1) Project Risk score 2) Project Size score and 3)  Project Value Score shown in Figure-1.  However, why the Risk Score is 5 and value score is 5 that I cannot find the valu...

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VLee1 by Giga Expert
  • 2092 Views
  • 7 replies
  • 2 helpfuls

Resolved! Project On Hold - task status change and lose actauls

We are using PPM, and when we place a project statue  to  On Hold, we have to change the tasks status as welll? is that correct behavior?  it seems that we are forced to move the project task status revert to "OPEN"  in order to save the project reco...

Jim Hughes1 by Tera Contributor
  • 1799 Views
  • 5 replies
  • 3 helpfuls

How the system calculates the Financials on the Project form?

Hi all,  I would like to know how the system calculates all the disabled fields in the Financials section on the Project [pm_project] form which end users cannot enter.   Total planned cost:Budget cost:Estimate at completion:Planned return:Planned RO...

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Mazin2 by Kilo Expert
  • 3797 Views
  • 3 replies
  • 6 helpfuls

Visual Task Board Permissions

We are using visual task boards as a "Kanban"  We would like to share the boards with other members within IT but they are not a member of our Kanban Board. Has anyone figured out how to do that?

Survey Management/Assessment Instance Questions

Hello,I have created a survey with questions using the data type Choice.   The Assessment Metric Definitions have a Display and Value (the value being numerical).     When a person completes a survey it can be found under the Assessment Instance, wit...

Dan Brown2 by Kilo Sage
  • 2495 Views
  • 5 replies
  • 1 helpfuls

Resolved! PMO Dashboard all tabs

I saw examples of PMO Dashboard over an article that include many tabs. On our test and production environment I can only see two tabs and minimal widgets. How can I reinstall the PMO dashboard to include all the tabs and reports?  This is what we ha...

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Yael by Kilo Contributor
  • 2815 Views
  • 3 replies
  • 1 helpfuls

Linking multiple projects to a demand

I via configure > related List -> add "Project-> parent" to demand UI so that I can add multiple projects links to a demand. (See Figure-1 & 2). After I have added the projects linking to the demand in Figure-2, I go to Project list UI and find that ...

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VLee1 by Giga Expert
  • 1271 Views
  • 3 replies
  • 0 helpfuls

Resolved! Values for list type field when dot walk to another table

I created a new List type field on the Demand table and added the field to the Idea form using dot walking. On the Idea form, I am able to see the new field but not able to see any of the values to select. Any ideas on how to fix this? Note that I am...

Who is included in the Additional Assignee List user popup

Does the Additional Assignee List user popup display all users provisioned for ServiceNow or some subset? ServiceNow knowledge just states that this field allows you to add additional users to a project task, but does not specify what the OOTB user l...

Kathryn P by Kilo Contributor
  • 1721 Views
  • 7 replies
  • 2 helpfuls

Resolved! Choosing group on Sprint Planning

On my instance there is 7 agile groups and all the groups has sprints and stories on backlog, but I can see only a group on the Agile Board. Some one knows why I can't see the other groups on the list?    

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How can I sort Stories on the Sprint Planning Page?

When using the Sprint Planning page, it appears to be impossible to sort the stories in the sprint.   I assigned Group Rank to all of my stories, but the sprint has too many points in it, so now I want to look at the lowest-ranked stories for possibl...

edwardsmith by Kilo Contributor
  • 2038 Views
  • 8 replies
  • 3 helpfuls