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How to add a Category to an existing Idea?

Akif Shah
Tera Contributor

We just upgraded to Orlando and i wanted to see how to add a category to an existing Idea?

I already created a new Category in the [im_category] table called "Test Category" and i wanted to assign an existing Idea [IDEA000001] to this category. How can we achieve this?

1 ACCEPTED SOLUTION

Make sure that every idea should have its m2m record in im_m2m_idea_category table(create m2m mapping in the im_m2m_idea_category table between existing ideas and categories.)

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14 REPLIES 14

Mike Patel
Tera Sage

OOTB there is no category on IDEA so is it custom then can share screenshot.

No that is not true there is an Idea Category OOTB

Im unable to view any ideas on the portal.

 

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But on the platform side it shows that i have over 600 ideas in the [idea] table.

Im guessing this is because of missing category on the existing 600 ideas? So is there a way to add the category from the platform side? I created a custom category on the [im_category] table called 'Test Category'

Miguel Donayre
ServiceNow Employee
ServiceNow Employee

You can edit the idea from the portal to add in the new category