How to convert a user group to agile group?

Mayank Das
Tera Contributor

Hello all

I am facing an issue where in I have created a story which is auto-assigned to 'Group A' Assignment Group. This 'Group A' is a user group and not part of Agile Groups. Upon trying to select Sprint in the story form, I cannot find any record in the Sprint reference field as no sprint is associated with 'Group A'. I cannot see 'Group A' when I go to 'Agile Development > Groups'.

How can I convert 'Group A' from being a user group to an Agile Group?

I tried to add Agile Team to 'Process' field in the group record but that did not work as the 'Process' field is read only for 'Group A'.

2 REPLIES 2

chrisperry
Giga Sage

Hi there,

You need to add the 'Type' field to your sys_user_group form, and then simply add the 'Agile Team' type and Save:

If this answer is helpful please mark correct and helpful!

Regards,

Christopher Perry

If this answer is helpful please mark correct and helpful!

Regards,
Chris Perry

Prashant_S
ServiceNow Employee
ServiceNow Employee

@Mayank - Create a user group in scrum view. It seems you have created in default view. If you switch your view of Group to scrum and then create a group it will work for you.