Greetings, I'm trying to understand the the general class types of and relationships between various ServiceNow plug-in modules. Specifically, I’m interested in understanding the dynamics between the Strategic Portfolio Management plugin, and the Ap...
Our company has had time tracking enabled for quite some time, however we just recently really started to utilize it.We have a ton of old time sheets that have never been submitted. Is there a way to auto submit all of these or remove them all easily...
Hi All, I'm wondering whether it's possible to use the resource mgmnt module with SAFe. We work as an Agile Release Train and would like to utilize Resource Management to plan work and capacity but SN docs seem to be primarily listing Projects and De...
Hi All Is there any good documentation/materials available for the new Resource Assignment in the Planning console for the new UI. I believe this new feature was introduced in either May 2023 or August 2023. Looking forward to getting a response. ...
Hello, The research I've done on the community forums tell me that the burnup and burndown charts associated with the Agile 2.0 Dashboard are coded widgets. Where may I find the code that allows me to modify the data? For example, I want to display t...
Hello SPM community, As part of the SPM Product team, I'm actively working on reimagining our Scenario Planning / What-if Analysis solution for the portfolio planning process. An example use case would be a Portfolio Manager, conducting annual plann...
Hello,I hide/show fields on a catalog item, but I have an issue with somes when set them to non mandatory.By Default, they are non mandatory. When Decomission is selected , I hide all the fields and set those one to non mandatory At the opposite, whe...
I just noticed a session key button appear on my project workspace. What is the purpose of this button? I couldn't find any documentation on it.
We currently have 'Create Story' UI Actions on several Records that create a new Story Record and carries details from the initial Record over to the Story (IE: Description). After the creation of the UI Action, we've modified the Story form to displ...
In Capacity Planning – Resource Forecast %Utilization View tab, the resources are Not arranged alphabetically, while in Resource Report - Forecasted Allocation that is arranged alphabetically. Please see attached sample.
Hello, Using Test Management 2.0 for the first time, I followed the course which was quite handy but had some questions. How can I assign the same test to multiple users and track their progress? At the moment I have created: Test Set A includesTest ...
Hello everyone, We have a long standing challenge of having projects sit for too long in a particular phase (e.g Initiation/Planning) and will like to find a solution to tracking aging /duration of project phases in ServiceNow. Helpful suggestions wi...
Dear community, we figured out that there is a functionality in place which calculates the "Percent complete" field on stories depending on the "Percent complete" values of its child scrum tasks. This is working fine, however I could not find this d...
Hello Community,Are you aware of what kind of security restrictions apply on the "Add New" button on the investment portal? Only the ACLs on the corresponding table or other conditions too?Theoretically, users with the "PPS_ADMIN" role can add column...
When creating a calendar event for a "Time off" event, the capacity of the user is reduced according to the user's resource schedule. E.g. if we have a 5 days per week / 8 hours per day resource schedule and add a time off calendar event for full 5 w...
