How to create a new expense line in ServiceNow?

Kannan Nair
Tera Contributor

Hello,

 

We have a requirement to create new expense type. Understand that it is not the best practice to create a new expense type field, however the requirement is to manage the 3rd expense type together with Capex and Opex. Since the Capex and Opex are referenced extensively from project budget, cost plan, portfolio planning, investment portal is there any solution in adding a new expense type.

2 REPLIES 2

Sohail Khilji
Kilo Patron
Kilo Patron

https://docs.servicenow.com/bundle/washingtondc-it-asset-management/page/product/contract-management...

 

 


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Vinay3
ServiceNow Employee
ServiceNow Employee

Hello @Kannan Nair ,

it is possible to add a 3rd expense type to the choice list. The option can then be selected when a new cost plan and expense line is created.

As there is no support out of box for the 3rd expense type, financials would not be rolled up to the project total or high level entities like programs and portfolios.