How to create a new expense line in ServiceNow?
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02-25-2024 03:18 AM
Hello,
We have a requirement to create new expense type. Understand that it is not the best practice to create a new expense type field, however the requirement is to manage the 3rd expense type together with Capex and Opex. Since the Capex and Opex are referenced extensively from project budget, cost plan, portfolio planning, investment portal is there any solution in adding a new expense type.
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02-25-2024 04:00 AM
☑️ Please mark responses as HELPFUL or ACCEPT SOLUTION to assist future users in finding the right solution....
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07-30-2024 02:36 AM
Hello @Kannan Nair ,
it is possible to add a 3rd expense type to the choice list. The option can then be selected when a new cost plan and expense line is created.
As there is no support out of box for the 3rd expense type, financials would not be rolled up to the project total or high level entities like programs and portfolios.