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Resolved! How to migrate database view in an update set

I haven't found a way to migrate database views. I've tried the following:Update sets yields this error:Could not find a table u_test_users_companies this update requiresWhat should I be doing instead?

mauricio23 by • Mega Expert
  • 5341 Views
  • 9 replies
  • 8 helpfuls

Resolved! Calculating a currency field through a client scrip

We used to have the express version of Service Now and recently upgraded to the enterprise version and I am trying to get my head around scripting. Got the basics but having problems setting a currency field through a client script on change of anoth...

tomsavagar by • Kilo Contributor
  • 7650 Views
  • 1 replies
  • 9 helpfuls

User resource could not be allocated.

Hi allThis might be a beginners question but let me ask something about allocating resource in PPM.When I try to allocate user   by this procedure,1. Create Resource plan2. Request3. ConfirmError message "User xxx could not be allocated for the perio...

kozy_f by • Tera Expert
  • 3983 Views
  • 5 replies
  • 1 helpfuls

Resolved! Question about the 'project_user' role

I was ondering why the 'project_user' role contains personalize_control, personalize_dictionary, personalize_form, personalize_list, personalize_responses, personalize_rules, personalize_styles, task_editor, and personalize_choices.These roles seem l...

joshua18 by • Giga Expert
  • 4430 Views
  • 5 replies
  • 1 helpfuls

Project Documentation

I have a question regarding the PPM tool and project documentation (charter, statement of work, UAT). Do other people using the tool simply attach this documentation to the parent project or do they create documentation tasks to have it completed? Ju...

Rick Mann by • Tera Expert
  • 5829 Views
  • 7 replies
  • 1 helpfuls

Resolved! Project Admin rights

Are there any Admin rights for the Project piece of SNOW? Our enterprise will not provide general SNOW admin privileges, but thought there might be something different for the Project side. Thank you, Bryan

Blamb by • Kilo Contributor
  • 3146 Views
  • 2 replies
  • 1 helpfuls

Resolved! Report within which Team a SLA has been breached

Hi all,  we have little Problem with Reporting on SLA's and I would like to ask you if you may know a way to solve this.  We have two Groups mainly working on Incidents, if Group A did not find a solution it escalates the INC to Group B. As we Report...

JanStrama by • Giga Contributor
  • 11563 Views
  • 8 replies
  • 7 helpfuls

Resolved! Send email notification when date is reached

Hi,I want an email to be sent when a specific date field has reached 30 days before the actual date.I have set this on the contracts table but is it not working, does anyone know a script I can use?The field is a date field called u_review_dateWhen t...

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Resolved! Idea creation available to end users

My organization wants to make the create new idea module accessible to all the end users. I made the module visible to all the the users, however end users can only view the form but cannot edit it. What should I do, such that end users can create an...

Any suggestions on what we can do to make the planned duration field editable or is it best practice not to be able to edit this field?

I enabled the ‘Enable altering of planned date(s) for task in WIP/Closed’ option in our test instance and now I can edit the Planned Start Date on projects, which also updates the Project Planned End Date automatically. However, the Planned duration ...

Hernan3 by • Kilo Contributor
  • 4137 Views
  • 3 replies
  • 0 helpfuls

Portfolio Target vs Portfolio Budget

Hi Team,We are on Helsinki, May we know the difference between portfolio target and portfolio budget.What we understand so far is that portfolio budget is high level estimate of budget for a financial year.So what is the use of portfolio budget? and ...

Navn1 by • Kilo Contributor
  • 2139 Views
  • 2 replies
  • 0 helpfuls