I am using Resource Management to allocate approved resources to the Project. I am not sure what I am doing wrong.But I've created a Resource plan with specific resources and got them approved.Created project tasks. But when I impersonate the assigne...
I would like to know whether we have a option to convert a incident or a service request to a Agile user story?Or can we refer or link them to a story?
Hi All, I created a request from Service Now for my Dev instance upgrade, Which is done now. Upgraded from Eureka to Helsinki. can anyone provide me the checklist which i should be going through after the up gradation??and also suggestions on what mi...
I am playing around with project, project task, and resource plans.I am getting this error message on the screen when updated project tasks.Group Resource cannot be Empty. Add a valid group to the Resource PlanThe group resource field is filled in. ...
Hey Folks,Does anyone has idea for what will happen when we merge two different assignment groups?Thanks & RegardsAkshay JainService-now developerIndia
Hello all,Recently, I started getting familiar with the Demand module of ServiceNow. I am using it on a DEV instance, which runs on Jakarta, Patch 5. I already went through the documentation in docs.servicenow.com, and also watch the short demo video...
We have started using the projects application within ServiceNow and I have been looking into an issue that is being reported to me. We have 'My Work' reports setup on our homepages to show Active Assigned tasks for a user. They are finishing work on...
Hi,what is the Purpose of product catalog? why it is used in servicenow?what is the difference between product catalog and service catalog?Thanks Saravanan
I'm searching for a way to create an invoice for a project. Is it possible to create an invoice in ServiceNOW for a project? For example, the project may have consisted of strictly labor. How could I generate an invoice for a project and charge a cus...
Hi,Is it possible to automatically create an Incident every month in the Incident table. We have a requirement to automatically create an Incident for the service desk team every month (to remind them to send comms).This would be good to create from ...
We are trying to get our operational customers more involved in using ServiceNow, but they aren't mature enough to be Product Owners. The feature_user role works fantastic aside from one thing...they cannot add comments to the Enhancements - at am ...
Hi, I need to compare ServiceNow PPM with MS Project.Could anyone help me with this, please??.Thanks. Regards,Edu.
Hi All,Could any one of you please help me on the below query?I would like to allow a user to be able to see the lists of Private tasks that has been added by him/her on the VISUAL TASK BOARD for which he/she is the Owner. Please let us know what cha...
Hi,I am looking to have an email be sent to the stakeholders of the demand when the state changes and it is not in draft. Any help would be appreciated.Thanks.
I was reading the documentation about this today which says: PortfolioThe primary portfolio to which this project belongs. A project can belong to multiple portfolios.but I read some where else that projects can only belong to ONE portfolio. Which st...
