How to find how the stage field value in demand table
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5 hours ago
How to find how the stage field value in set on demand table, i have checked all the possible configurations,based on type field the stage field value is set
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5 hours ago
You can find the details from below knowledge articles and documentation links
https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0855788
https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB0789232
If this helped to answer your query, please mark it helpful & accept the solution.
Thanks,
Bhuvan
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5 hours ago
Hello Sprankle,
Based on your screenshot showing the Demand form with Stage field, here are the specific areas to check how the stage field value is set in the Demand table (rm_demand):
Business Rules: Navigate to System Definition > Business Rules and filter for table "rm_demand" to see rules that might update the stage field.
UI Policies: Check UI Policies on the Demand table that could be setting stage values when Type field changes.
Workflows: Examine workflows in the Demand application that control the stage progression.
Script Includes: Search for Script Includes containing "demand" or "stage" logic that might be called from business rules.
Client Scripts: Look at client scripts on the Demand form that might set stage values based on Type field changes.
Data Lookup Definitions: Check if there are data lookups that populate stage based on type values.
The stage field in Demand management typically follows a predefined lifecycle, so checking workflows and business rules should reveal the logic.
Hope this helps!
Thanks & Regards,
Muhammad Iftikhar
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5 hours ago
I have check all the business rule, client script, script include,ui action
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5 hours ago
some OOTB workflow or flow must be setting that.
did you check that?
If my response helped please mark it correct and close the thread so that it benefits future readers.
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader