How to get Project Tasks to open in Default view rather than Planning Console View when opened from planning console

James33
Kilo Contributor

In the planning console, I can right click a Project Task (or Project) and click edit - and off to the side the form pops up, but it is in 'planing console view'. Is there a way to configure it to open the default view instead? Would there be any concern about doing so?

I can configure the planning console view to match the default view otherwise, but want to be sure I follow the best solution. Thanks for any info

1 ACCEPTED SOLUTION

Scott Wallace1
ServiceNow Employee
ServiceNow Employee

I would not recommended a new view rule for Planning Console, best practice is to configure Planning Console to match Project Task, or configure Planning Console view for the fields that are most likely to be used while using Planning Console. They do not have to match. If you point to default view, you are loading total task view, including related list, could be performance impact.

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2 REPLIES 2

sachin_namjoshi
Kilo Patron
Kilo Patron

You can create view rule for pm_project_task table to always open default view.

 

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Regards,

Sachin

Scott Wallace1
ServiceNow Employee
ServiceNow Employee

I would not recommended a new view rule for Planning Console, best practice is to configure Planning Console to match Project Task, or configure Planning Console view for the fields that are most likely to be used while using Planning Console. They do not have to match. If you point to default view, you are loading total task view, including related list, could be performance impact.