How To get the comment which is provided while rejecting approval( not all comments )?

lp6 · ‎02-21-2022

I want to get the rejected comment only as the subject line but not all comments

Ankur Bawiskar · ‎02-21-2022

you need to remove that timestamp like this

var value = current.comments.getJournalEntry(1);

var str = value.split(' - ')[1];

var name = str.split(') ')[0] + ')';

var dateRE = /^\d{4}-\d{2}-\d{2} \d{2}:\d{2}:\d{2}.*\n/;

gs.info(name);

var onlyComments = value.replace(dateRE, '');

template.print('Rejection comments' + onlyComments);

Regards
Ankur

Regards,
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader

View solution in original post

Ankur Bawiskar · ‎02-22-2022

@lp

Thank you for marking my response as helpful.

If my response helped please mark it correct and close the thread so that it benefits future readers..!

Regards
Ankur

Regards,
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader

Ankur Bawiskar · ‎02-26-2022

@lp

Thank you for marking my response as helpful.

If my response helped please mark it correct and close the thread so that it benefits future readers..!

Regards
Ankur

Regards,
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader

Mahesh23 · ‎02-21-2022

Hi,

Try the below code

var latestComments = current.comments.getJournalEntry(1):
// In my case journal entry looks like this "2022-02-21 System Administrator (Additional Comments) request has been rejected"
var splitComments = latestComments.split('(Additional Comments)'); 
var getComments = splitComments[1]; // request has been rejected 
template.print(getComments);