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SPM - OOB choice values

For the project form, under the state field, what are the OOB values that are avaliable? We have Open, Work in Progress, Pending, closed complete, closed incomplete and closed skipped. We have a request to add 'On hold' and wanted to know if this wou...

Portfolio and Program Management Time Tracking

We are implementing time tracking in ServiceNow. Plans are to track time to demands and project tasks.  However the question has come up around the best approach to track time spent at the Portfolio Management or Program Management levels.  How have ...

jbaxter by Tera Contributor
  • 1209 Views
  • 1 replies
  • 1 helpfuls

Resolved! How does percent_complete increment on Project form?

I want the percent_complete field to increment if ANY closed state is selected. Right now it only increments if the Closed Complete is selected for a respective project task, ignoring Closed Incomplete and Closed Skipped.  I think it is a business ru...

MBarrott by Mega Sage
  • 1019 Views
  • 10 replies
  • 4 helpfuls

Link between State and Percent Complete in Project

Hello,How can I modify the link between the state and the percent complete fields.When I change the state to "Work In Progress", the percent compte will be 0% when I want it to keep the same value.  I would like :State "Closed skipped" or State "Clos...

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Farfara by Tera Contributor
  • 643 Views
  • 6 replies
  • 0 helpfuls

Visual task board

Hi I have created data driven visual task board for custom table from admin account .When I impersonate itil user and try to open the visual task board it is showing the error like You do not have the permissions necessary to view the board. Please h...

Scenario planning

How the scenario planning connected to strategic planning workspace. What is the typical sequence and what can be reused from one to other. 

brajesh17 by Tera Contributor
  • 961 Views
  • 4 replies
  • 6 helpfuls